Ahmad A.
I am landlord
I am landlord. I have been trying to cancel my account for months. The only way to cancel is to send their customer service an email. They DO NOT respond to customers. I called them this morning and they claimed they haven't received my email s and blamed the spam folder.... what joke. I don't recommend them at all.
Response from TurboTenantJul 8, 2024
Hi Ahmad. We sincerely apologize for the frustration and inconvenience you’ve experienced. We take your feedback seriously and are committed to improving our customer service. We have reviewed your case and confirmed that your account has been closed. We are also investigating why your emails were not received and addressing this issue to prevent it from happening in the future. Thank you for bringing this to our attention. We regret that your experience with us was not satisfactory and hope you might consider giving us another chance in the future.




