Trailer ValetOur powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!
Trailer Valet (trailervalet.com) has 219 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Other Vehicles & Trailers · Corona, California · Since 2009
ExcellentSales 5.0
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219 approved reviews, newest moderated first
Marilyn L.
It has to fit just right to work and sometimes that is hard to do.
Response from Trailer ValetNov 25, 2020
Hi there, All of our units must secure properly for it to work. Is there a particular unit that you have that you need assistance with? Please reach out to our customer service team [email protected] or check out our videos https://www.youtube.com/user/TheTrailerValet/ for more detailed instructions and questions that you might have. Thank you!
James P.
Easy enough to install. Works well. But be careful to lift the brake handle all the way up before moving trailer. and keep it up during use. Otherwise there is extreme counter rotation on the drill and can cause wrist injury. Otherwise, great product and would recommend.
Response from Trailer ValetOct 19, 2020
Hi James, Thank you for your interest in Trailer Valet. We are so pleased that you were able to easily install our unit and have it work for you. You already seem to be an expert on our product, because this is exactly what we recommend to our customer! Here's a video to further explain: https://youtu.be/38UPTYvZqSU We hope your review can also help others how to use the unit properly. We'd love to feature you on our social pages. If you are up for it, please send us a photo/video of you using your unit to [email protected]. Thank you and have a wonderful week!
Steve
Seems sturdy. Fit well. Easy to install
NERMIN C.
Its very good i love it i have a company and it works very well on the job i told my friends that they should try this!
Mark B.
Hi Trailer Valet This is a email that I received in September 10 2020 Hope all is well! We just wanted to send you an update that your backordered Trailer Valet 5X is scheduled to ship to you on September 14, 2020. This will account for us receiving the product, full processing and our usual quality checks. Thank you so much for your patience and continued support! I called customer service on October 16 because I did not receive my order & they informed me that my order did not make it & I will need to wait till mid December what a joke not cool so I canceled my order
Response from Trailer ValetOct 16, 2020
Hello Mark! We hope all is well with you during these times. We want to start off by apologizing for this entire situation regarding the 5X unit. We take full responsibility and we send our deepest apologies. Our container with all the 5X units was delayed for a week and when we finally got the container due to another order we had to fill, we ended up with not enough units to ship out. This is not an excuse because we take full accountability, but this is what occurred. We let customers know if they were not able to wait until our new ship date in December then the order would be cancelled and you would be refunded. But if you were to be ok with waiting we were throwing in a free drill attachment for being so patient with us. I hope this clears up anything confusion or concerns for you. If you need any other clarification on this please let us know at [email protected]
William T.
Product worked great for about 10 minutes - then one inner tube let go. The root cause seems the value stem is really long for the application and manually bent. Bottom line the stem caught the roller housing and tore away. Went back to the company and was told inner tube on back order or I could buy one from a distributor. I really feel the company put 100% of the design and or manufacturing problem back on me to procure, dissemble the product, replace the tube. Defintely not the $500 user experience I was looking for !!
Response from Trailer ValetOct 14, 2020
Hi William, Thank you for your interest in Trailer Valet. We always recommend that our customers review the manual before installing and using our product. We recommend that our tire pressures are set to 82-83 psi to prevent any damages to the inner tires. In this case, if there is insufficient air in the tires, the valve stem will move out, causing it to get caught and ultimately tear. Here's a great video explaining that and also an excellent guide to replacing the inner tubes. https://www.youtube.com/watch?v=R1loct8hEIY&t=502s Our customer service has already noted to send you an inner tube once in arrives, and they will have it sent tomorrow. Please feel free to reach out for any other issues. We appreciate your patience and hope to resolve your issues soon. Thank you again.
thelittlethings
Haven't put it on yet but it looks strong and will fit well.
Ken
Fits and works perfect. Thank you