Trailer ValetReviews of trailervalet.com

Works as expected after some trial and error using stucco mesh to improve traction. ( google: 27-in-x-96-in-galvanized-steel-flooring-lath) Our challenge was to move our 3500 lb trailer by pulling it across a grassy area, up and over an incline onto loose gravel which was the goal to have the trailer behind a fence, plugged in with the door able to open. This required pulling the trailer through a narrow opening with 3" to spare on each side. Pulling was required to allow the door to the trailer to open. The largest challenge was maintaining traction for the tires, across a combination of slippery grass, dirt and loose gravel. Our solution was a 24" wide stucco mesh 5' long. Once we had the stucco mesh positioned under the dual wheels they did not spinout. This allowed other difficulties such as maintaining an up right position and use of a battery powered drill to move the trailer safely exactly and carefully to where we wanted it.

This was a refurbished unit I bought. The box was used and battered, the valet itself was sitting on top of the small amount of packing that had been used. This all made for a very poor first impression, considering the amount of money spent to buy it. The owners manual was a photo copy of an older version, not the one currently available on website. After "...wondering what did I buy?". I found the unit was not damaged and it works very well. You do need a heavy duty drill motor to power it. No complaints once it was in use.

I bought the RVR5 to move my 4600# trailer around in my driveway. I use it to turn the trailer 180 degrees and back it into it's place next to the garage. It does the job, but the tracks are so hard that it doesn't get enough traction with 450# of tongue weight to move the trailer up a 2% incline on the concrete. I have to stand on it to keep it from slipping. It did get tossed around a bit in shipping and a circuit board came loose. There were also some cable connections inside that came loose. I called the service people and they were very responsive and quick to send me the parts I needed to fix it.

The product is great and I was very happy with it. The packaging was ridiculous. It was sent only in the box that it would sit on the shelf in. It’s a very heavy item, and arrived with the box bursting at the seams. There was one piece of tape keeping it from falling apart, and it was obvious that no extra taping had been done to keep the flimsy box together.

service was hard to get through too seeing it was only done through email. Played email tag for a few days but in the end the issue was resolved. First needed order confirmation, then needed photos of what i received. However didnt have that missing parts in stock. I was told I would receive a comparable part, but then received the correct part... Service person seemed friendly and worked as quickly as he could to find a way to resolve the issue.

Rep was great. My 5x had a tire go flat, but not loaded holds a solid 80psi, Rep recommend new tube. I ended up ordering on Xl. My hitch weight is 420lb, think it is little much for the pneumatic tires of the 5x

The XL mounting bracket is well made and hopefully will solve my problem of not being able to use my XL on my RV (I havent tried it yet). I rated it a 4 because it required that i use a tap to install the bolt that holds the swivel arm to the bracket.

Like most users have claimed, the Trailer Valet XL works well on solid and flat surface. If you have that and you need to maneuver your trailer in difficult spot, this is a great tool!