Trailer ValetReviews of trailervalet.com

3.8219 reviews
Other Vehicles & Trailers
16021 Euclid Avenue, Chino, California

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Trailer Valet

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About Trailer Valet

Our powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!

Trailer Valet (trailervalet.com) has 219 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: trailervalet.com
Website: trailervalet.com
Category: Other Vehicles & Trailers
Location: Chino, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Trailer Valet reviews

219 approved reviews, newest moderated first

Paul M.
Dec 29, 2020
Excellent service
Excellent service! Great product. Makes moving the boat around my garage a easy!
John W.
Dec 29, 2020
The Valet XL is good in concept only.
The Valet XL is good in concept. It’s laborious to hook up and tighten correctly to the trailer and even then it will kick out from underneath the hitch even on level ground. You must have a significant amount of weight on the tongue or its tire loses traction. It is torture on your drills trying to move the trailer more than a few feet. They will over heat.
Response from Trailer ValetJan 20, 2021
Hello John! Thank you for providing your review on our product. I am sorry to hear that you had some trouble when it came to installing our unit. Yes the unit does need to be very tight once hooked up to you trailer so the unit does not slip out. If you are still having trouble with this along with using the drill please reach out to [email protected] and a customer service rep and a technician as well can assist you. Thank you!
DANIEL S.
Dec 29, 2020
Works as described
Works as described. No issues. I use mine on a combination of concrete and decomposed granite and a small push uphill. Trailer weight is approx 4Klb. I would recommend the trailer valet.
Response from Trailer ValetJan 20, 2021
Hello Daniel! Thank you for providing your review of our product. I am so happy to hear you are having no issues! Please let us know if you have any questions at [email protected] thank you!
Wayne L.
Dec 28, 2020
Service was good but the product does…
Service was good but the product does not work well.
Response from Trailer ValetDec 28, 2020
Hi Wayne, Thank you for your feedback. Will you please tell us which product you are referring to and what problems you might be having? Please reach out to [email protected]. We would be happy to help you figure out your problem. In the meantime, please check out our Trailer Valet youtube page for any trouble-shooting videos that can help you. Thank you
Robert B.
Dec 27, 2020
Always Improving
This company is always improving their products. The valet that I have had for 7 years is still in service, and I truly should sell it and buy the latest model.
Response from Trailer ValetDec 28, 2020
Hello Robert, Thank you so much for your kind feedback. We strive to improve on our products as well as customer service each day. We hope our future products will continue to impress as well. Thank you again, and have a great day!
adam M.
Dec 27, 2020
Got a great deal at the garage sale !!
Got a great deal at the garage sale !!! Refurbished with 1year warranty just what I needed to fit my boat into a tight spot in my garage.
Pam A.
Dec 24, 2020
Customer service is outstanding
Customer service is outstanding. I lost the handle to my Valet. When I called, they were so helpful and responsive. After ordering the replacement, (came the next day!) I decided to order a spare. They called to make sure it wasn’t a mistaken duplicate order. Not a huge deal but speaks to their attentiveness to the customer.
Response from Trailer ValetDec 28, 2020
Hi Pam, Thank you so much for your feedback. I'm glad you were able to get your problems solved by our customer service team! We hope you have a great day! Thank you again.
Timothy B.
Dec 22, 2020
I really like the Deluxe Trailer Valet, but the shipping service sucked.
I really like the Deluxe Trailer Valet. However, I was not happy that my order was shipped two or three days after I was told it was shipped. I needed it a day earlier than I received it and had to jimmy rig something to the job that I ordered the Deluxe Trailer Valet for. Now it will sit until next spring when I move the trailer again.
Response from Trailer ValetDec 23, 2020
Hello Timothy! Thank you so much for your feedback. I want to start by saying we do apologize for what you had to go through with our shipping process. We are aware that shipping right now is not always consistent due to the current events, but we do still apologize that this happened during your experience with us. If there is anything we can do to move forward with you or if you ever have any questions please feel free to reach out to us at [email protected]

Trailer ValetReviews of trailervalet.com

About Trailer Valet

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Trailer ValetReviews of trailervalet.com

Trailer Valet reviews

Excellent service

The Valet XL is good in concept only.

Works as described

Service was good but the product does…

Always Improving

Got a great deal at the garage sale !!

Customer service is outstanding

I really like the Deluxe Trailer Valet, but the shipping service sucked.

About Trailer Valet

About these reviews

More in Other Vehicles & Trailers, California

All Star Trailers Crop

John Deere Dealer Indio

Machinery Hub Riverside

A1 RV Buyer

Trailer Valet reviews

Excellent service

The Valet XL is good in concept only.

Works as described

Service was good but the product does…

Always Improving

Got a great deal at the garage sale !!

Customer service is outstanding

I really like the Deluxe Trailer Valet, but the shipping service sucked.