Trailer ValetReviews of trailervalet.com

I have the Trailer Valet 5X, which I was originally pleased with. After the second use, though, the axle came loose. Fortunately it was in my driveway so I was able to put it all back together. I tightened it up and just figured maybe it was loose from the factory. Well, 2 trips later (unfortunately now outside of warranty) and the axle fell out again. This time it was while on a 180 mile round trip. I lost the entire axle assembly and one of the wheels, tires and tube. Now Trailer Valet wants me to purchase the replacement parts. I did an internet search and found that this is a known problem for Trailer Valet so they changed the engineering of the axle assembly. But, I have to purchase the replacement parts for their engineering screw up. A $500 trailer jack should have better manufacturer support post sale.

Awesome product! Puts my RV right where I want it!

The Trailer Valet XL is a worthless piece of junk. It simply doesn't work. I have a small trailer (max 6k pounds) and this is suppose to move a trailer over 10k pounds. It'll move it 2-3 inches and that is with very hard work and it killed my back. I does not work any where near what they claim on their video. Now I have a piece of metal sitting in my garage. DO NOT BUY.

This was a refurbished unit I bought. The box was used and battered, the valet itself was sitting on top of the small amount of packing that had been used. This all made for a very poor first impression, considering the amount of money spent to buy it. The owners manual was a photo copy of an older version, not the one currently available on website. After "...wondering what did I buy?". I found the unit was not damaged and it works very well. You do need a heavy duty drill motor to power it. No complaints once it was in use.

The tread came off the first time I used it and yet to get a return call or email.

This is a good company to do business with. They suggested a delivery date when I purchased the jack and it came several days in advance. Thank you Trailer Valet!

I have a lot of problems with the Valet. I sets the brake frequently when I am using a drill. I have had the drill fly off of the Valet a few times, and my wrist bent every time the brake engages.

Great product