Voted #1 Wellness Brand Reviews | Read Customer Reviews of titan-wellness.com

Voted #1 Wellness Brand Reviews | Read Customer Reviews of titan-wellness.com

Voted #1 Wellness Brand reviews

266 approved reviews, newest moderated first

Jeff W.
Jun 9, 2026
Really appreciate the customer service…
Really appreciate the customer service team, especially Josh and also Joe who both helped me out and were really accommodating.
Response from Voted #1 Wellness BrandJun 9, 2026
Hello Jeff, Thank you for taking the time to share your experience. We truly appreciate your support. We are so glad to hear that our customer service team was able to help you out and provide an accommodating experience. Providing helpful and dedicated support is a top priority for us. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team
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mateo M.
Jun 8, 2026
Victor assisted me with some question…
Victor assisted me with some question related to maintenance over text messages. It was pretty quick and helpful. Overall I like my Titan inflatable American flag cold plunge. I have accustomed to jumping into the cold plunge every morning right after I wake up at 0400. It’s really easy, just open the cover and jump in. 😊. Thanks guys
Response from Voted #1 Wellness BrandJun 8, 2026
Hello Mateo, Thank you for taking the time to share your experience. We truly appreciate your support. We're glad to hear you're enjoying your Titan Wellness cold plunge and that our team was able to assist with your maintenance questions quickly. It's great to know your morning cold plunge routine has become such a consistent part of your day. Having a cold plunge ready whenever you need it is exactly the kind of convenient wellness experience we strive to provide. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team
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Ryan D.
Jun 7, 2026
I received a product that I cant even…
I received a product that I cant even use terrible service and customer service is terrible I would buy a different brand
Response from Voted #1 Wellness BrandJun 8, 2026
Hello Ryan, We are sorry to hear about your experience and apologize for the delay in our response. Titan Wellness cold plunges, chillers, and saunas are among the highest-rated wellness products on the market, and we take great pride in both our products and customer service. We understand that you are currently waiting for technical support, and we sincerely apologize that our response has been slower than usual. Due to a significant surge in orders, our support department is experiencing higher-than-normal demand, which has unfortunately created some delays. Many issues can often be resolved quickly with technical guidance, and we are confident we can help get your product operating properly. We stand behind our products and are committed to ensuring every customer receives a working unit and the support they need. Please rest assured that a member of our technical support team will be reaching out to assist you and resolve your concerns as quickly as possible. Thank you for your patience and understanding. We appreciate your business and look forward to turning this experience around. Titan Wellness Support Team
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jim R.
Jun 7, 2026
The best thing we ever did
The best thing we ever did - we love it and use it every day - true value for money —did my due diligence before buying and so lucky to find this company - the set up is not difficult once you realize you have many extra parts so whichever one you buy there is only one parts package.
Response from Voted #1 Wellness BrandJun 7, 2026
Hello Jim, Thank you for taking the time to share your experience. We truly appreciate your support. We are thrilled to hear that you love your setup, use it every day, and feel it has been a great value. It means a lot to know that your research led you to Titan Wellness and that your cold plunge experience has lived up to expectations. Thank you again for being part of the Titan Wellness family. [email protected] 833-865-7900 Titan Wellness Team
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Scott
Jun 3, 2026
So far so good
I’ve had the Titan 1/2 HP chiller and Triumph tub a week now. There have been zero issues with anything. I particularly like the app interface. Victor spent 20 minutes on the phone patiently answering my questions and offering advice prior to order. Josh did the same helping my connect WiFi. So far good product and great service.
Response from Voted #1 Wellness BrandJun 3, 2026
Hello Scott, Thank you for the great feedback! We are thrilled to hear that the 1/2 HP water chiller and Triumph tub are working perfectly for your daily cold plunge, and that you are enjoying the app interface. We are so glad our team was able to answer your questions before you ordered and help get your WiFi connected smoothly. If you have any more questions or need assistance down the road, please feel free to reach out. [email protected] 833-865-7900 The Titan Wellness Team
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Aaron
Jun 3, 2026
Great customer service
Victor helped me with an upgrade for my chiller. His communication was prompt, courteous and professional. He was able to help resolve my request quickly and efficiently. It is apparent that Titan has given its team the appropriate tools help out their customers with minimal friction. Highly recommend!
Response from Voted #1 Wellness BrandJun 3, 2026
Hello Aaron, Thank you for taking the time to share your experience. We truly appreciate your support. We are delighted to hear that your upgrade request was handled quickly and efficiently and that you found the communication professional and helpful. At Titan Wellness, we work hard to make the process as smooth as possible so our customers can focus on enjoying their cold plunge, water chiller, ice bath, or sauna experience without unnecessary delays. Thank you for your recommendation and for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team
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Tyler F.
Jun 2, 2026
Josh is fantastic!
Josh is fantastic. He’s helped me 3 different times with my chiller for different learnings. I highly recommend the brand. They have great products and great people!
Response from Voted #1 Wellness BrandJun 2, 2026
Hello Tyler, Thank you for taking the time to share your experience. We truly appreciate your support. We are thrilled to hear that you received such fantastic assistance with your chiller and that you highly recommend the brand. It means a lot to know that you have had a great experience with both our products and our people. Whether you are focusing on cold water recovery or utilizing a sauna, we are dedicated to supporting your wellness routine. Please reach out to us directly if you ever need anything else. [email protected] 833-865-7900 Titan Wellness Team
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Quinn S.
Jun 2, 2026
Very good price range, stays cold.
Very good price range and haven’t had any issues so far. San Diego has verb very hot recently and the tub has still stayed below 50°F at all times, very happy with this purchase!
Response from Voted #1 Wellness BrandJun 2, 2026
Hello Quinn, Thank you for taking the time to share your experience. We truly appreciate your support. We are thrilled to hear that your Titan Wellness cold plunge has been working so well and keeping your water below 50°F, even with the recent hot weather in San Diego. It is great to know that the price range and reliability have made this a very satisfying purchase for you. Whether you are focusing on cold water recovery or utilizing a sauna, We are dedicated to supporting your wellness routine. Please reach out to us directly if you ever need anything else. [email protected] 833-865-7900 Titan Wellness Team
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