Yovani O.
INFORMATIVE AND TO THE POINT
INFORMATIVE AND TO THE POINT
Response from The Sauna HeaterJul 18, 2026
Thank you, Yovani!

Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Yovani O.
INFORMATIVE AND TO THE POINT
Response from The Sauna HeaterJul 18, 2026
Thank you, Yovani!
Incredibly satisfied C.
The entire experience with this company was fantastic. They made the process of selecting a sauna heater incredibly straightforward. I had a few questions during the process, and they promptly answered the phone and took the time to ensure that I was comfortable with their recommendations.
Response from The Sauna HeaterJul 1, 2026
Thank you, Dave! Happy we could make the selection process straightforward and we're glad we could answer your questions and get you comfortable with the right recommendation. Enjoy the sauna!
Daniel M.
Hey Sauna Heater, Just completed the CL3G sauna. I highly recommend the Sauna Life brand. High built quality, great design for the size! The Sauna Heater company was awesome. They were very knowledgeable and had great customer service. Can't say enough about the brand and this company. Awesome Stuff!!
Response from The Sauna HeaterJul 1, 2026
Thank you, Daniel! Congrats on finishing the CL3G build. The SaunaLife Cube line really is a great blend of build quality and smart design for the footprint, so we're glad it came together for you. We appreciate the kind words about the team, and enjoy those sessions. Awesome stuff indeed!
Precision Design & Build A.
Shawn and Christian were absolutely amazing to work with. I had a difficult situation with my sauna heater accessories shipment, and they went above and beyond to help me resolve it. Even though the original delivery was marked as delivered and we couldn’t locate it, they stayed patient, helpful, and made sure I was taken care of by sending a replacement shipment at no cost. Their customer service, professionalism, and willingness to help truly made the difference
Response from The Sauna HeaterJun 29, 2026
Thank you so much for this, it means a lot to the team. We're really glad Shawn and Cristian could make it right with a replacement and take the stress off your plate. We'll be sure to pass your kind words along to both of them. Enjoy the sauna, and reach out anytime you need us!
Sam
Their service is better than any company in the modern age. I am a professional sauna builder and these guys have helped me numerous times over and over. John and a few others have gone above and beyond to help me. 10/10!!!!!!!
Response from The Sauna HeaterJun 29, 2026
This absolutely made our day, thank you, Sam! Coming from a professional sauna builder who works with a lot of suppliers, that praise carries real weight. Jon and the team genuinely enjoy working with builders like you, and we're glad we've been able to come through time and time again.
Brad L.
Working with Jon was a great experience! Questions were answered quickly, helpful information shared, and the process was smooth!
Response from The Sauna HeaterJun 29, 2026
Thanks so much, Brad! Quick answers and a smooth process are exactly what we aim for, so it's great to hear that's how it went. Jon will be glad to know he made the experience a good one. Enjoy the sauna, and we're here whenever you need us!
HRM
The Sauna Heater solved a big problem for me. I wanted a custom (Finnish) sauna built in a bathroom alcove. A local sauna building firm quoted me $24K so I took matters into my own hands. I decided that I wanted thick wall logs, but buying them piecemeal along with all the other necessary parts was going to be onerous and expensive. A Como 1-120 kit solved my problem perfectly at a fraction of the cost. The Sauna Heater has given fantastic support for what is turning out to be an incredible sauna.
Response from The Sauna HeaterJun 29, 2026
What a fantastic story, thank you for sharing it in such detail. Happy to have helped you find the right answer to your specific needs. The Como 1-120 was a great call. It sounds like it's turning into an incredible sauna, and we're proud to have supported you through it. Enjoy every session, and don't hesitate to reach out as you finish things up!
Bradley B.
Responsive to my questions. Quality product.
Response from The Sauna HeaterJun 29, 2026
Thank you, Bradley! We appreciate you taking the time to leave a review, and we're here anytime you have questions down the road!