Mel A.
A Complete Scam!!!
Ordered a Photostick in early April. Its now July and no sign of it. I contacted Pay Pal to ask for a refund but they just continue to extend the case as they say the product is on its way. The company never reply to emails or pick up the phone. A complete scam that sadly Pay Pal seem to be supporting by refusing to give me a refund. If you make the mistake of ordering through this company, use a credit card so you can get a refund when it doesn't arrive.
Response from ThePhotoStickSep 10, 2020
Hello Mel, I'm sorry for the delays involved in your order. February through July was undergoing some serious slow downs in shipping due to Covid-19. Unfortunately, once the item leaves our door (the date the order was placed, or the following working day) we have no way to expedite it any further. We, like our customers, are at the mercy of mail carries and their routing schedules. I know that it's been a while since you posted this message, but I truly hope that your product arrived and was enjoyed! Or the refunding process proceeded in a way that was easy and convenient for you.




