ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

555 approved reviews, newest moderated first

Eva S.
Oct 26, 2023
leider funktioniert auch mein Stik…
leider funktioniert auch mein Stik nicht, wohin kann ich ihn zurücksenden ? außerdem hab ich keine Rechnung bekommen bitte um Nachricht
Response from ThePhotoStickOct 26, 2023
Vielen Dank, dass Sie sich heute an uns gewandt haben. Klicken Sie bitte auf den Website-Link unten, um mit unserem Kunden- und technischen Support-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Danke Rachel Das PhotoStick-Bewertungsteam ThePhotoStick-Support-Center: https://www.thephotostick.com/pages/support-center
Ademar B.
Oct 19, 2023
Fui realmente muito bem atendido pela…
Fui realmente muito bem atendido pela Rachel, muito obrigado e que Deus abençoe você e seus negócios, chegou até ela o problema e esta resolveu em minutos, mais uma vez Gratidão pelo atendimento. Ademar Bayer
Response from ThePhotoStickOct 20, 2023
Ademar Muito obrigado por postar esta avaliação e nos informar que você está satisfeito com a pronta atenção que recebeu de nossa equipe de suporte ao cliente. Se precisar de mais assistência, não hesite em entrar em contato com nosso suporte ao cliente. Eles estão prontos 24 horas por dia, 7 dias por semana (excluindo feriados importantes) para ajudá-lo. Sinceramente, Equipe de revisão do ThePhotoStick Centro de suporte ThePhotoStick: https://www.thephotostick.com/pages/support-center
Linda G.
Oct 11, 2023
What a great experience with customer…
What a great experience with customer support. Everyone was very friendly and helpful. They solved my problem, and followed up to make sure everything was OK.
Response from ThePhotoStickOct 12, 2023
Hi Linda! Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Ellen
Oct 3, 2023
Useless product Poor customer experience
Poor experience Omninstick doesn't work as stated on their website. They don’t tell you you need third party software that doesn’t work on mac. The stick plug in points dint work. You couldn’t delete. I took it to my tech shop and paid to have it checked. they couldn’t get it work either, so the hours I spent hours trying to use it were wasted. Company would not refund because the warranty is for 30 days which breaches Australian consumer laws, but they don’t care. They clearly know the product is crap which is why it’s a 30 day warranty. It wasn’t cheap for effectively a usb stick. Will dispute the charge with my credit card card. Otherwise will file a dispute in QCAT. Don’t buy it. Its a waste.
Response from ThePhotoStickOct 10, 2023
Hello Ellen Thank you for your patience. I am sorry for the inconvenience caused to you. Our return policy is posted on our websites for all customers to review prior to placing their orders. You were informed by our customer support that you are far too past our return period to return your order and you were offered a free replacement, but you refused. At this time, we can send you a new order at no cost to you, but no return for refund will be approved at this time, due to the time frame of your order being placed and shipped. Please let us know if you would like that replacement and I will gladly process it for you today. Thank you Rachel ThePhotostick Review Team.
Mike D.
Sep 24, 2023
DONT WASTE YOUR MONEY
Bought the easy to use photostick, NOT easy to use, the whole speel is horseshit, what a pain in the ass, says easy to use, just plug it in and go, wrong, if you are not tech savvy, DONT buy the photosyick.
Response from ThePhotoStickSep 25, 2023
Hello Mike Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Gene S.
Sep 20, 2023
First try and loved the results
Got a 32GB stick to give it a try. My wife and I do a lot of nature photography and sometimes we only have our cameras. It’s hard to get the pictures off but with the photostick it was a breeze. We had a drone show I recorded on the phone but it was too big to message. Used the photostick to get it off the phone to my computer and was able to send the full video out. I highly recommend you try the PhotoStick if you really need a great backup and a secure way to get photos off your phone. Buying the wife one for her birthday because she keeps taking mine. This is definitely money well spent.
Response from ThePhotoStickSep 22, 2023
Hello Gene Thank you so much for posting this review and letting us know that you are pleased with our product. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Thank you again for being a valued customer! Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Jeanie
Aug 18, 2023
Pictures are awful
I have hundreds of photos on my photo stick. When I open a picture up to print it appears tiny on my computer screen. When I print the picture in a 4x6 … it is fuzzy/blurry. I have tried several different pictures. I have also tried Walmart and the same thing occurs. I am just sick about this because there are several that we wanted to print for a family reunion. It has the strangest info printed under each picture. (Example: EMy_FilesJEG1948My_PhotosEMy_Files1948My_PhotosIMG_5111. This is what is under all my pictures. The only difference is the photo number at the end. The JEG1948 is my Windows login name. When I loaded the pictures onto the stick, I followed the directions and everything worked great and it was fast. I was so excited to have them downloaded. The next day when I went to print a couple pictures and they show up about 1 1/2 x 2 on the screen and when they print they are blurry/fuzz. I am so sad about this. I wish I knew what to do to convert my pictures to the right size and clearness
Response from ThePhotoStickAug 24, 2023
Hello Jeanie Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Ed A.
Aug 15, 2023
Beyond expectations
I purchased a photo sick, 64 gig, about six months ago, and just left it in my drawer until last week. And put it in my computer reformatted it for Apple and download in my photos. I jacked the stick and behold when I tried to give my pictures again, the computer would not recognize the stick. I don't know if the stick has a problem or if I did something to it. The bottom line is I contacted the company and they are sending a replacement. That is more than generous of them because I have absolutely no proof of purchase and they are actually just taking my word that it will not operate properly. I am grateful that they are resolving the issue in this manner. They should make commended and I will certainly recommend your product. Ed.
Response from ThePhotoStickAug 24, 2023
Hi Ed Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center

ThePhotoStickReviews of thephotostick.com

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