ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

555 approved reviews, newest moderated first

Connie E.
Jun 18, 2023
I got a Omni photo stick for Christmas…
I got a Omni photo stick for Christmas and it’s junk. Tried several times to download my pictures off my iPhone and after several tries it only got a few of my pictures and when I went to look at what did download onto the stick they wouldn’t open. For the money we spent on the Omni stick I’m VERY DISAPPOINTED IN IT. Should be able to get our money back. It gets a F score from us.
Response from ThePhotoStickJun 20, 2023
Hello Connie Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
G R.
Jun 16, 2023
MY SECOND REVIEW
This is my second review. The first PhotoStick was determined to be bad and was quickly replaced. However, when I couldn’t get it to work they quickly replaced it. Very good service. But, the replacement was determined by their tech support to also be bad and are sending me another replacement. Personally, I think it’s me not understanding how to use it not both bad sticks. Tech support should spend more time helping me with the interface between my phone and the stick. I think their tech support just wanted to get me off the chat and said they’d send men a third stick. Remember, “don’t expect different results from the same behavior”.
Response from ThePhotoStickJun 22, 2023
Hello G. Richard Thank you for your patience. I have personally reached out to your provided email. Please make sure my reply has not been sent to your spam folder, as they tend to get sent there. Thank you Rachel Customer relations director
Bob S.
Jun 14, 2023
I purchased two PhotoStick 2.0
I purchased two PhotoStick 2.0. I have never used them. Today I attempted to use both of them. Each time I tried I got the same message, "PhotoStick is damaged. Throw away." What a scam! Do NOT purchase anything from PhotoStick.
Response from ThePhotoStickJun 15, 2023
Hello Bob Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
steven T.
Jun 12, 2023
moving from Google drive to iCloud
moving from Google drive to iCloud, basically coz I can't backup iPhones to google. I tried google takeout, waste of time. When I seen an advert for PhotoStick omni I thought that was my saviour.I use iPhone and iMac, so not sure what its like with other operating systems. After numerous attempts I eventually managed to transfer my photos etc from the iPhones to the omni stick.when the omni stick is connected to the iMac I can view the photos. but when it comes to uploading the photos to my iCloud account, safari just crashes. Even when i attempt a couple of mb. Other reviewers are right about the follow on adverts. Just wish Id checked here before my purchase. Hopefully i'll learn this time.
Response from ThePhotoStickJun 14, 2023
Hi Steven Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
bob
Jun 7, 2023
this company has a great product the…and peopl
this company has a great product the people you work with are even greater
Response from ThePhotoStickJun 8, 2023
Hello Bob Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Luette G.
Jun 5, 2023
Purchased 528 because I had 30,000…
Purchased 528 because I had 30,000 photos. Drained my iPhone and iPad before I could download all. Took over 10 hours. Went to see my pics on the stick. Took another 6 hours to retrieve them then went blank. Useless and a waste of $160. Don’t buy it!
Response from ThePhotoStickJun 6, 2023
Hello Luette Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Tim K.
May 30, 2023
Pure garbage
The photostick omni is garbage. It never would load my pictures. And then it erased about a months worth of pictures off of my IPhone. And deleted all the dates. So, all my existing picture dates say yesterday. If I could of left zero stars, I would’ve. And of course no tech support. I spent 2 hours with Apple tech support getting my pictures back from the cloud.
Response from ThePhotoStickMay 31, 2023
Hello Tim Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Barbara M.
May 19, 2023
Unable to download photos
I got a Photostick mobile 2.0 and it cannot locate photos in Google photo. I contacted customer service who told me to contact Google. I have pictures in Google photo, Gallery and Amazon photo, none of which it could locate. The only folder of pictures I could choose was VZ media which are the pictures I download from my text messages. I bought this to transfer pictures from Google photo in my phone to a program on my computer which doesn't talk to Google photos, but I can't even use it for backing up my pictures.
Response from ThePhotoStickMay 22, 2023
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. Please specifically ask to be connected to our senior technical support agent Jet, he will be happy to assist you. Please note, his hours are Monday-Wed. 8am-8pm Pacific time zone. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

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ThePhotoStickReviews of thephotostick.com

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I got a Omni photo stick for Christmas…

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this company has a great product the…and peopl

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About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

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ThePhotoStick reviews

I got a Omni photo stick for Christmas…

MY SECOND REVIEW

I purchased two PhotoStick 2.0

moving from Google drive to iCloud

this company has a great product the…and peopl

Purchased 528 because I had 30,000…

Pure garbage

Unable to download photos