Sandy B.
Does Not Copy All Photos and Allow You to Organize Them After
I wanted to use this device to preserve all my photos using a separate storage device not attached to my computer. While the device did find and copy a lot of photos, documents, images, etc., there were no real instructions how to organize them AFTER they were copied. When I checked my main computer file locations, I found photos were "skipped" from the same file (not all the photos which were not duplicates were NOT copied that were in the same file with no error codes given). There appeared to be no way to organize the photos in a similar manner as I had them organized on my main computer. For this reason, I returned the product and did receive a full refund. (Although, I did have to pay for the return shipping.) I gave 2 stars because the return and refund process was excellent. Otherwise, this review would be one star. The product did not perform to my expectation. While simple to operate, the functionality, accuracy of copying, and ability to organize AFTER down load was significantly lacking. Therefore, I would say DON'T waste your time and money. I bought a 1 T hard drive for $44 on Amazon and it works perfectly in allowing me to easily copy all my photos, documents,etc. from my main computer in the SAME file organization as my main computer. Spend your money on a hard drive or SSD before buying this product.
Response from ThePhotoStickDec 19, 2023
Hello Sandy Thank you for taking the time to post a review. We are sincerely sorry for any inconvenience caused to you. I am glad your return process was fast and easy. We truly regret that our product did not work out for you, but we hope you will visit our site https://shop.toptechtoday.com/collections/explore-more-tech to view our other products that may suit your needs. I hope you have a wonderful holiday season and a safe and happy New Year. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center