The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store reviews

454 approved reviews, newest moderated first

Andrea V.
Feb 22, 2026
I was very pleasantly surprised by the…Fabric Quality
I was very pleasantly surprised by the quality of the sateen pillowcases I had ordered. The fabric is soft and smooth and utterly delightful. I'm a bit of a sheet snob, and I will order again. My former favorite sheets now are no longer made or prohibitively expensive.
Response from The Company StoreFeb 25, 2026
Hi. Thank you for your feedback. We’re thrilled to hear that you were pleasantly surprised by the quality of the sateen pillowcases and that you find the fabric soft, smooth, and delightful. It’s wonderful to know that they’ve become a new favorite, and we’re glad you plan to order again.
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Karin
Feb 18, 2026
After searching several other companies…
After searching several other companies I appreciated how easy it was to order from the Company Store. I also really appreciate being able to order a la carte and not be forced into buying shams we did not need! The bedspreads are exactly what I hoped for--cotton shell with fiberfill so they are soft, warm, and lightweight.
Response from The Company StoreFeb 18, 2026
Hi. Thank you so much for your wonderful feedback, and we’re delighted to hear that you found our website easy to use and appreciated being able to purchase only the pieces you needed without being required to buy additional items. We’re also thrilled that the bedspreads were exactly what you hoped for and that you’re enjoying the soft, warm, and lightweight feel, and we truly appreciate your support.
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Peggy H.
Feb 18, 2026
Split order but Fast
Order was split as some items were back ordered. I expected this, but the ones in stock came much faster and I love them.
Response from The Company StoreFeb 18, 2026
Hi. Thank you for your kind feedback, and we’re so glad to hear that your in-stock items arrived quickly and that you love them. We appreciate your understanding regarding the split shipment due to backordered items and truly value your patience and support.
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Lesly D.
Feb 17, 2026
Gorgeous duvet cover and shams
I really like the duvet cover and shams. Pretty color and nice texture.
Response from The Company StoreFeb 18, 2026
Hi. Thank you for your lovely feedback, and we’re so happy to hear that you’re enjoying the duvet cover and shams and that you’re pleased with the color and texture. We truly appreciate your support and hope you continue to love your purchase.
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Sharla R.
Feb 16, 2026
My order during a blizzard
It was quite the experience I ordered this during the ice storm and all mail was lost or stolen or very slow getting here, but the weight was worth it. I quilt a pillow shams remind me of a spring garden, very peaceful and tranquil of redecorated my bedroom with sage colors that complement my new bedding.
Response from The Company StoreFeb 18, 2026
Hi. Thank you for sharing your experience, and we’re so glad to hear that your order arrived safely despite the difficult weather and shipping delays. It’s wonderful to know that the quilt and pillow shams bring a peaceful, spring garden feel to your newly redecorated bedroom and complement your sage color palette so beautifully, and we truly appreciate your patience and your kind support.
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Teresa C.
Feb 16, 2026
Overcharge for sales mdse corrected by customer service
I ordered some sale merchandise and the order showed an addition discount. However, when I saw the confirmation copy I was charged the higher price. I called customer service and verified that the 40% discount was viable and reduced my total. First, a big thank you! I wore the pajamas last night and they are the cute “Kitty” pattern. Perfect fit and so comfortable! So, again, thank you!
Response from The Company StoreFeb 18, 2026
Hi. Thank you so much for your thoughtful feedback, and we’re glad our customer service team was able to quickly verify the 40% discount and adjust your total. We’re also delighted to hear that you love the Kitty pajamas and found them to be a perfect fit and so comfortable, and we truly appreciate your kind words and support.
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Nancy
Feb 15, 2026
Double-charged & 8 month backorder without updates
I placed an order during their Black Friday sale and received an order confirmation telling me my item would arrive by November 30th. Two and a half months later, my item has still not arrived and I received no communications from the company informing me of an updated estimate or any acknowledgement at all that my order was delayed. When I reached out to inquire about this, I was informed my item would be on backorder until July (8 months after my original purchase) with no apology or acknowledgement of this being an absurd timeline. On top of this, after I reached out to customer service with this inquiry, a new charge appeared on my credit card from the company charging me for the same item I already paid for in November a second time. So the item is backordered for 8 months and they have double-charged my card.
Response from The Company StoreFeb 25, 2026
Hi. Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused by the delay in your order and the unexpected charge. We understand that an eight-month backorder and lack of communication are extremely frustrating. We attempted to reach out to you to collect additional information so that we could contact you and work to resolve these concerns, but unfortunately we did not receive a response to our request. We truly regret the difficulties you have experienced. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
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customer
Feb 14, 2026
Quality Bed linens
Ordered flannel sheets for my daughter's dorm. They arrived quickly and she said they are beautiful and warm! We order most of our sheets from Company Store and enjoy the quality and prices are fair.
Response from The Company StoreFeb 18, 2026
Hi. Thank you so much for your kind feedback, and we’re thrilled to hear that the flannel sheets arrived quickly and that your daughter is enjoying how beautiful and warm they are in her dorm. We truly appreciate your continued loyalty and are so glad you find the quality and value of our sheets to be just right.
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