TalkspaceTalkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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John C.
Therapist did not provide promised information to me.
Response from TalkspaceJan 31, 2024
Thank you for your feedback. We're sorry to hear that you had a negative experience regarding not receiving information from your provider. We understand the importance of compassionate care and we apologize for falling short in this area. Please contact us here at [email protected] and we are happy to look into this matter with you.
Betty M.
I really like being able to speak to my guy from the comfort of my home or wherever else. Yesterday I walked two miles while I talked to him. It was awesome. He’s insightful and patient. I think we will do good work together over time.
Response from TalkspaceJan 26, 2024
Thank you so much for your wonderful feedback! Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellence.
Bianca
I have been using the Talkspace platform for a little over a year now. I was matched with a therapist who shows effort and focus in our sessions- I feel heard and like I am making progress in the necessary areas. It is a relatively easy platform to use!
Response from TalkspaceJan 26, 2024
We take your satisfaction seriously and will continue working hard to maintain the high standards you've come to expect from us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Gabriela G.
Esther is very knowledgeable and has helped me to be centered with my emotions.
Response from TalkspaceJan 26, 2024
We're happy to hear you've made a great connection with your provider! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Evelyn C.
She is thoughtful and always ensuring that I am ok.
Response from TalkspaceJan 26, 2024
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future and hope to exceed your expectations yet again.
Heather A.
I was able to try different therapists and easily switch until I found one that work well with.
Response from TalkspaceJan 26, 2024
Your feedback reminds us why we do what we do – to make our clients happy. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Chrystal P.
It was a very easy process to use my EAP from work and then switch over the my insurance. I appreciate that Talkspace takes insurance and EAP so that I could be seen. It was also very quick to get in with a therapist vs finding someone in the community. My therapist has been so great helping me look at my behaviors and listening to me.
Response from TalkspaceJan 26, 2024
Your feedback reminds us why we do what we do – to make our clients happy. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Ying G.
All good with Jessica! Easy to communicate with and understanding. Looking forward to our next session
Response from TalkspaceJan 26, 2024
Thank you for choosing Talkspace and for being a valued part of our community. We look forward to serving you again in the future and hope to continue exceeding your expectations.
