Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Tamara
Aug 20, 2025
Amazing and very helpful
Amazing and very helpful
Response from TalkspaceAug 21, 2025
We're glad you found our services helpful. Thank you for your positive feedback; we appreciate it greatly.
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Talkspace M.
Aug 20, 2025
New to therapy and I couldn't be happier
Excellent care and super flexible platform.
Response from TalkspaceAug 21, 2025
We're happy to hear that you found our platform flexible and our care excellent. Thank you for your positive feedback!
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Talkspace M.
Aug 20, 2025
Therapist cancelled
2/4 times I had an appointment we couldn’t hear or see each other. Instead of trying to reschedule for later in the week she cancelled and said to wait till next session. I would like to have someone who I could speak to weekly or at least how I’m scheduled.
Response from TalkspaceAug 21, 2025
We appreciate you sharing this. We're sorry you experienced technical difficulties and scheduling issues. We want to ensure consistent support and will review our procedures to improve your experience. Please reach out to us at [email protected] and we are happy to assist you.
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Aparna
Aug 20, 2025
Peaceful and Calming
My Therapist Mindy is amazing. What I love about her is her calm demeanor. She really listens. I have noticed that I feel much lighter after an hour of talk with her. Her suggestions are very helpful and she seems to have some great advice. Thank you Mindy.
Response from TalkspaceAug 20, 2025
We're happy to hear that you're having such a positive experience. It's wonderful to know that the sessions are helpful and that you feel lighter afterward. We appreciate you sharing your feedback!
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Stanley J.
Aug 20, 2025
The compassion and empathy that my…
The compassion and empathy that my therapist has shown me is exactly what I need. I have more confidence in myself now.
Response from TalkspaceAug 20, 2025
We're happy to hear that the care you've received has been beneficial, and we appreciate you sharing your experience. It's wonderful that you're feeling more confident.
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Talkspace M.
Aug 20, 2025
Huge benefit
Being able to do this virtually and at no additional cost to me (thanks to my employer) has been super helpful.
Response from TalkspaceAug 20, 2025
We're happy to hear that you found the virtual experience helpful and appreciate your employer's support. Thank you for sharing your positive feedback with us!
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Simpie
Aug 20, 2025
Quick and thorough
The process for getting a therapist was super easy and they make everything really simple on the app if you need to reschedule or need a different therapist.
Response from TalkspaceAug 20, 2025
We're happy to hear that the process of finding a therapist was easy. We're also glad that you found the app helpful for rescheduling and finding a different therapist. Thanks for your feedback!
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Angela C.
Aug 20, 2025
Seamless operations
Seamless operations, timely electronic reminders, clear communication and easy initial set up. Thumbs up!
Response from TalkspaceAug 20, 2025
We're happy to hear that the setup was easy, the communication was clear, and the reminders were helpful. Thank you for your positive feedback!
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