Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Chris
Aug 27, 2025
Love my therapist
Love my therapist. Love the conversations and ease of use.
Response from TalkspaceAug 28, 2025
We're happy to hear that you're having a great experience and appreciate the ease of use. Thank you for your positive feedback!
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Talkspace M.
Aug 27, 2025
Marge is compassionate and provides…
Marge is compassionate and provides great insight. The sessions are helping me tremendously!
Response from TalkspaceAug 28, 2025
We're happy to hear that the sessions are tremendously helpful and that you find the insights compassionate. Thank you for sharing your positive experience!
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Talkspace M.
Aug 27, 2025
Great counselor match
Great counselor match
Response from TalkspaceAug 28, 2025
Thank you for taking the time to share your feedback. We’re really proud to hear that we were able to meet your expectations with your provider! It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
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customer
Aug 27, 2025
I have the best Therapist.
I have the best Therapist.
Response from TalkspaceAug 28, 2025
We're happy you feel that way! We appreciate your positive feedback and are glad you are having a great experience with your therapist.
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customer
Aug 26, 2025
Wonderful!
Wonderful!! I've had more success with this therapy than ever before!
Response from TalkspaceAug 26, 2025
We're happy to hear that you've found success with our therapy. Thank you for sharing your positive experience with us!
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Nelley
Aug 22, 2025
It's nearly impossible to get medical…
It's nearly impossible to get medical records from them. I've been waiting over a month and their customer service is not helpful. My disability is reliant on this documentation and I'm unable to get help from anyone.
Response from TalkspaceAug 22, 2025
We apologize for the difficulty you've experienced obtaining your medical records. We know how important this documentation is, and we're looking into how we can improve our processes. Please contact us at [email protected] and we will be happy to assist you.
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Liu S.
Aug 21, 2025
Nothing to lose so much to gain!
Therapists are professional and engaging ask questions and help you set goals. Able to help you understand without being condescending. I always look forward to my sessions. Oh and affordable believe it or not. Give it a shot you’ll thank yourself later for it.
Response from TalkspaceAug 21, 2025
We appreciate you sharing your experience. We're happy to hear that you find the therapists professional, engaging, and helpful in setting goals. It's great to know you find the sessions beneficial and affordable. Thank you for the recommendation!
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chickie
Aug 21, 2025
therapy from home can’t ask for more!
first of all having access to talking to someone via phone with video or without from home is the only reason i did because of lack of time on my part. I also love how you get feedback on what you talked about with your therapist which is really greatly appreciated because it helps to hear what you talked about and what can help you! love it!!
Response from TalkspaceAug 21, 2025
We're happy to hear that our accessible and convenient services met your needs. It's great you appreciate the feedback on your sessions; we're glad it's helpful! Thank you for your positive feedback.
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