Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Liz A.
Jul 16, 2026
I have been matched with the perfect…
I have been matched with the perfect therapist for me! The questions Talkspace asked when I signed up and the suggestions that were subsequently made were thoughtfully curated. The communications are excellent and booking is easy.
Response from TalkspaceJul 17, 2026
We're so happy to hear you've been matched with the perfect therapist! It's wonderful that our matching process and suggestions were thoughtfully curated for you. We appreciate you highlighting the excellent communications and easy booking.
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Tyra L.
Jul 16, 2026
RUN asap
This was the WORST experience I’ve ever had and I’m in the same industry! This place is a SCAM!!’ Whoever is in charge of it is literally the worst. I’ve never left a review in my life but this had to be done!! Unreal! Especially because it’s dealing with mental health!
Response from TalkspaceJul 17, 2026
We are truly sorry to hear about your extremely negative experience, especially given your professional background. We take your feedback very seriously and are concerned that your visit left such a poor impression. We are actively reviewing your comments to understand what went wrong and to prevent similar situations.
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Talkspace M.
Jul 15, 2026
Appreciation and Ease
Christine is absolutely wonderful and I appreciate her expertise, passion, and kindness. Being able to take sessions anywhere has been a great way to stay on track with my mental health.
Response from TalkspaceJul 17, 2026
We're so happy to hear that your provider is wonderful and that you appreciate their expertise, passion, and kindness. It's great that being able to take sessions anywhere has been a great way to stay on track with your mental health.
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Talkspace M.
Jul 15, 2026
My provider was really kind
My provider was really kind, helpful and reflective. I was originally looking for a specifically Christian counselor and while it does seem as though she tolerant, it's not like we get an opportunity to pray at the beginning or conclusion of the sessions.
Response from TalkspaceJul 17, 2026
We're glad to hear your provider was kind and helpful. We understand your desire for spiritual integration in sessions and appreciate you sharing your perspective on this aspect of your experience with us.
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Talkspace M.
Jul 14, 2026
Outstanding service the therapist
Outstanding service the therapist. Deborah exceptional, very compassionate, caring and responsive.
Response from TalkspaceJul 14, 2026
We're so happy to hear that you found your therapist exceptional, compassionate, caring, and responsive. Thank you for sharing your positive experience with us!
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Talkspace M.
Jul 14, 2026
It had really helped me find my…
It had really helped me find my direction in life.
Response from TalkspaceJul 14, 2026
We are so happy to hear our efforts have helped you find your path. We appreciate your kind words.
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Talkspace M.
Jul 14, 2026
My therapist Esther is excellent
My therapist Esther is excellent. She's a good listener and helps me make sense of a lot of my struggles. Also she helps me to try see things from a perspective.
Response from TalkspaceJul 14, 2026
We're happy to hear that your therapist is excellent and helps you make sense of your struggles. It's great that she helps you see things from a new perspective.
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Andrew
Jul 14, 2026
Been working with my therapist for…
Been working with my therapist for almost a year now and it has truly been life changing. Very happy to have found them through Talkspace!
Response from TalkspaceJul 14, 2026
We're so happy to hear that working with your therapist has been life-changing and that you found them through us! Thank you for sharing your positive experience.
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