TalkspaceReviews of talkspace.com

Jennifer is so involved with you during your session,

I was so excited to use this service, especially after listening to ads for them on my favorite podcast for years. I had never been able to afford the service previously, but it became available to me through my employer. My first therapist was ok - she was responsive, but her answer to everything I brought up was to send me a PDF, not to have a conversation. After a few weeks, I decided to try another therapist. After a few messages back and forth, I became really excited about the second provider....until he ghosted me for 2 weeks, wasting 2 sessions that TalkSpace customer service was VERY rude when I tried to request those 2 sessions credited back to me as a result. After being ghosted (despite my messaging the provider trying to check in), and then treated horribly by customer service, I was going to just give up, but figured I'd try one last, third time to find a provider. I got paired up with another provider, one that I was also really excited about potentially working with - we had one video session, spent almost entirely listening to the provider make comments about my appearance (in a good way, but also....this is a therapy session, can we maybe not?), and then also ghosted me after our first session. For how much TalkSpace charges, and how long I was excited about getting to use this service, I am beyond disappointed and went from recommending the idea behind this service to friends and family, to letting everyone know "nevermind...I've been trying to use their service, unsuccessfully for several months now, don't waste your time." Thankfully, I was seeking therapy for upkeep and maintenance on my mental health, but for anyone trying to seek help for immediate mental health concerns - seek elsewhere. Talkspace isn't it.

My therapist Julie Orr, she has been so kind and listens very well. She is teaching me how to heal and let me know I didn't deserve what happened to me. And that I don't have to see everything one way. She's great at her job. 😊

Amazing and I feel heard and listened too. I don't feel judged

Surprise bills from insurance suck. Advertisement says 100% covered by my insurance. Turns out I’m paying $179 per session. Same price for 30, 45, or 60 minute sessions.

My experience has been very good. My counselor is very attentive and very knowledgeable. She seems to really care. And she has the hours that fit into my schedule.

I’ve always enjoyed my sessions and love the type of therapy I get and flexibility to schedule sessions when it works for me.

A trustful person to speak my mind with.