Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

customer
Dec 23, 2025
User friendly.
User friendly.
Response from TalkspaceDec 30, 2025
Thank you for your feedback. We're truly happy to here you are finding Talkspace very user friendly. We're happy to have members like you.
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Kristen
Dec 23, 2025
My therapist is a wonderful listener…
My therapist is a wonderful listener and asks thought provoking questions.
Response from TalkspaceDec 30, 2025
We're happy to hear that your therapist is a wonderful listener and asks thought-provoking questions. Thank you for sharing your positive experience!
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Fernando O.
Dec 23, 2025
I like using Talkspace
I like using Talkspace, it gives you that flexibility without having to go in person, plus using the chat to speak with your Therapist! I have been using this app for 4 years! It just never disappoints!
Response from TalkspaceDec 30, 2025
We're happy to hear that you appreciate the flexibility and convenience of connecting with your therapist through chat. Thank you for your continued support over the past four years!
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Kelly
Dec 23, 2025
Everyone should use it!
I love the convenience and flexibility of virtual therapy! It makes it less stressful to try to fit into our busy schedule, and I really like my therapist! My daughter also loves hers!
Response from TalkspaceDec 30, 2025
We're happy to hear that virtual therapy's convenience fits your busy schedule, and that you and your daughter both like your therapists! Thank you for your positive feedback.
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Anna
Dec 23, 2025
Found my therapist!
Although I changed therapists a couple of times I found one that truly helps me. I feel challenged in the right ways and supported as well. I recommend Talkspace to anyone I think can benefit.
Response from TalkspaceDec 30, 2025
We're happy to hear that you ultimately found a great fit and are getting the support you need. Thank you for recommending our services to others!
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Talkspace M.
Dec 23, 2025
Tried 3 different therapists - useless!
Tried 3 different therapists. Completely useless. One canceled a night before, with no penalty on their end. If I had to cancel within 24 hours I would've been charged. Spent two sessions with the other two. The first session is spent to explain the problem with no benefit to the patient. In the second they both completely misunderstood the issue and were quickly reviewing their notes at the last minute to catch up while trying to sound l8ke they had a plan. Waste of my time.
Response from TalkspaceDec 30, 2025
We appreciate you sharing this. We're sorry the therapists weren't helpful and for the cancellation issue. It sounds like you had a frustrating experience. Please contact us at [email protected] and we are happy to assist you.
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Talkspace M.
Dec 23, 2025
10/10
Booking appointments, cancellation policies, and the therapist assigned to me had been amazingly comforting. I would recommend this app to anyone who either can’t find time to go out to an appointment or maybe to those who might be too nervous to.
Response from TalkspaceDec 30, 2025
We're happy to hear that booking appointments, cancellation policies, and your therapist were comforting. We're glad our services could help with your needs, and we appreciate your recommendation!
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Talkspace M.
Dec 23, 2025
Trusting professionals…
I have been matched with my therapist for a couple months now.
Response from TalkspaceDec 24, 2025
We're happy to hear that you've had a positive experience with your therapist over the last couple of months. Thanks for your feedback!
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