Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

Directions Website

Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Mental Health, New York

Stop Drinking Expert
Mental Health · New York, New York
Excellent
1,501 reviews
1,501
SocialSelf
Mental Health · Albany, New York
Excellent
102 reviews
102
Sandy Ames Hypnotherapy
Mental Health · Ny, New York
Excellent
19 reviews
19
Mindful Living, LCSW
Mental Health · Yonkers, New York
Excellent
7 reviews
7

Directions Write a review

Talkspace reviews

2,359 approved reviews, newest moderated first

Gayla P.
Dec 29, 2025
Real Help
I was connected by a therapist that got me, listened to me, gave me new perspectives on challenges and supported me. I was not a number or another session. I highly recommend Talkspace - it has made a huge difference in my daily life.
Response from TalkspaceDec 30, 2025
We're happy to hear that the therapist was a great support, offering helpful perspectives. It's wonderful to know that Talkspace has positively influenced your daily life. Thank you for sharing your experience!
Report
Valued U.
Dec 29, 2025
app needs an upgrade
I continually will receive notifications from the app when there is nothing in the chat. This needs to be disabled by Talkspace as it is completely annoying and unnecessary.
Response from TalkspaceDec 30, 2025
We appreciate you bringing this to our attention. We're sorry you are experiencing these unnecessary notifications. We'll investigate this issue to improve our app experience.
Report
Amanda C.
Dec 29, 2025
i’ve never been a fan of therapy
i’ve never been a fan of therapy. i’ve tried it many times in the past. i got to a point in my life where my growth was on pause because i didn’t know how to move forward by myself. i decided to expand my search and utilize virtual services. i won’t lie, i was very skeptical at first but knew i didn’t have a choice if i wanted to be better. i got paired with someone who has really been working for me. someone who’s kind, thoughtful, patient and engaging. needless to say i found the right one finally after many years of giving up. i’m happy i chose talkspace! the platform is super easy to use, customer service is great, and the provider they paired me with is even greater!
Response from TalkspaceDec 30, 2025
We're happy to hear that you've had a great experience! It's wonderful you found someone who works for you after previous challenges with therapy. We're glad our platform is easy to use and that our customer service is helpful. Thanks for sharing!
Report
Talkspace M.
Dec 29, 2025
Great insight
Great insight
Response from TalkspaceDec 30, 2025
Thank you for your feedback. We're happy to here you are building a connection with our Services!
Report
Talkspace M.
Dec 29, 2025
Compassionate therapist, Talkspace app could be better.
Therapist is compassionate, have built a connection with her and trust her guidance. Could use more homework and better messaging response times. Talkspace itself could be easier to navigate when adding services. Overall, a good value for the money when using insurance.
Response from TalkspaceDec 30, 2025
We're happy to hear that you've built a strong connection and trust with your therapist. We appreciate your feedback regarding homework, response times, and navigation when adding services. We value your input as we improve.
Report
Ami
Dec 29, 2025
Amazing
My therapist changed my life for the better. She is mindful, patient and very helpful. Talkspace you did it right!
Response from TalkspaceDec 30, 2025
We're happy to hear that your therapist has positively impacted your life. It's wonderful to know she's been mindful, patient, and helpful. Thank you for your feedback.
Report
Chelsea W.
Dec 29, 2025
Good experience!
Good recommendation of therapist. Doreen always gave sound advice and I always felt much better after each session!
Response from TalkspaceDec 30, 2025
We're happy to hear that the therapist recommendation was helpful, and you felt much better after each session. Thank you for sharing your positive experience with us!
Report
Talkspace M.
Dec 29, 2025
Talkspace is convenient while…
Talkspace is convenient while maintaining a personal touch needed in a therapy setting.
Response from TalkspaceDec 30, 2025
We're happy to hear that our services offer convenience and a personal touch. Thank you for sharing your positive experience with us.
Report