TalkiatryReviews of talkiatry.com

I felt heard and understood for the first time. I have been in and out of therapy since my early 20's and never found the right match or confidence in my provider to attempt any type of medications. I feel 100% certain about my path moving forward and really appreciate the psychiatrist's input and diagnosis.

I never completed the form or sent in any billing information. And they are saying I have an appointment while I didn't schedule one and making a cancellation charges a hundred dollars. That I am not paying!!

Horrible customer experience. After more than 10 minutes on the phone with someone, an appointment still hadn't been scheduled. They just kept telling me, "Please give me two more minutes to review." After the fourth time hearing this, I'm done.

I was very disappointed with my first experience at Talkiatry. After having excellent experiences with other mental health providers, I expected to be met with professionalism, empathy, and respect. Unfortunately, that was not my experience. My clinician arrived late to the appointment and appeared unprepared, which immediately left a poor first impression. Throughout the session, I felt dismissed rather than heard. When I explained why I was seeking care, my concerns were quickly questioned instead of being explored with curiosity and compassion. Within the first few minutes, it became clear that we were not a good fit. When I expressed that I didn’t feel comfortable continuing, I was told I would be charged a cancellation fee if I ended the session, so I felt pressured to stay. As the appointment went on, I became visibly upset. Rather than responding with empathy, the clinician’s comments and demeanor made me feel even more self-conscious. I also had difficulty understanding some of the questions and repeatedly asked for clarification, but they continued to be asked in what felt like a scripted manner. By the end of the appointment, I felt judged, misunderstood, and far worse than when I started. Mental health appointments should leave patients feeling respected and supported, even if a provider isn’t the right fit. Instead, I left feeling discouraged and without confidence in continuing care with Talkiatry. I hope my experience encourages the practice to place a greater emphasis on compassion, professionalism, and patient-centered care.

I’d leave 0 stars if possible. I talked with a physiatrist on a virtual appointment for 15 minutes and explained I’m only seeking therapy and do not want any medication, he agreed and suggested to do just that which was fine. I get a bill a few days later for $460 and my out of pocket was $254. I paid and bit the bullet and will not use this service ever again as it’s incredibly predatory to not disclose this to people before making an appointment as I specifically asked how much these services would be before making this appointment. I was told between $20-$75 . Now I’m left with no help, no service and a bad taste in my mouth about attempting to continue finding another provider.

I had a deeply disappointing experience with Talkiatry that I feel compelled to share. I was overbilled for services I never received an issue that should be straightforward to resolve but wasn't. On top of that, the platform's audio and video quality during appointments was unreliable to the point of being disruptive to my care. When I contacted customer service for help, I was connected to what felt like an outsourced call center. The representatives were unable to answer my billing questions and seemed unfamiliar with how to actually resolve account issues. I had to repeat myself multiple times without getting anywhere. For a mental health platform, the lack of accountability around billing and the poor technical experience are serious concerns. I would not recommend Talkiatry until these issues are meaningfully addressed.

$300 into medical debt now. Do not trust them. They will claim they cover your insurance then charge you outrageous amounts.

If I could give them zero Stars I would. This is the worst experience I have ever had with a psychiatrist I also had a therapist that I liked but talkiatry decided to tell me that they were cutting off their relationship with me with no reason why, the psychiatrist Dr Ford was always 15 minutes late, without a real diagnosis she prescribed four different kinds of antidepressants in 3 months, the last one had a really bad effect on me, a very bad reaction, she wound up calling the police on me which was a bad call on her part which I proved. After that they discharged me from seeing my therapist as well, they didn't even tell me, they set up an appointment virtually I waited for 15 minutes I finally called and they told me that nobody was going to be talking to me anymore. Nothing like being betrayed and rejected by a place that's supposed to help you.