TalkiatryReviews of talkiatry.com

HORRIBLE EXPERIENCE. The doctor never showed up and they still charged me 100.00. THIS HAPPENED TWICE. I've spoken to three other people and the same thing happened to them too. They refused refunds on both occasions. My insurance, United Healthcare won't cover them either apparently, because of their history of poor quality of care. Choose another platform like Medvidi.

I would definitely suggest anyone that needs help with adult ADHD to look into this program. I am so very pleased with my appointment. Can't wait to get some much needed help with my diagnosis.

My psychiatrist was great. No problem with them. The company though cancelled appointments on me twice, one of which I didn't even find out about until the appointment was scheduled to happen. I then called them for over an hour on the phone just for them to finally create a ticket. They charge me $100 if I cancel within 24 hours so I would expect the same from them. The ticket didn't go anywhere and no even responded to the ticket. If there was another way to get access to the psychiatrists I would.

Absolutely terrible experience. From billing to customer service to accessibility to cost- all of it. Do not waste your time or money with this.

I really liked my psychiatrist but the service is absolutely horrendous. I was cancelled on a day or two before my appointment multiple times. Then I would forget to reschedule because of course that fell directly on me & I'd get an email that got bunched in with the thousands of emails I get that indicated my care was discharged. No text, just an email. THEN I reach out to chat to reinstate my care & they ask for my insurance card - which takes more than 2 minutes to grab & I'm typing and they legit just end my chat because I took too long. I can tell you it wasn't more than 5 minutes. TERRIBLE CUSTOMER SERVICE FOR A MENTAL HEALTH COMPANY. Do not use them.

Absolute scam. 4-30-26 received 2 separate emails saying coverage has been verified and I am in network. I had two appointments One at the beginning of May and the second was at the beginning of June. On July 4th I received a bill for 755.00. I called and was told that my insurance information was not received and that I needed to resubmit. Today July 22nd 2026 I receive an email stating that my insurance is not in network. Very deceptive.

My granddaughter just had her first visit through Talkiatry and we chose the psychiatrist by reviewing the profiles, and she could not of had a better experience hour appointment went over a lot of things but we were very pleased, have not seen a bill yet so I know from reading other reviews the billing was an issue hopefully keeps going along smooth for her because I was pleased to see her reaction To Dr Brown was so positive and eager to continue..

Awful experience. I initially scheduled my first intake appointment through the telephone customer service line for Tuesday at 9:00am; however, within 10 minutes of scheduling my appointment I received a call back saying that appointment was actually unavailable and needed to be rescheduled. It was not an issue because it was rescheduled to the same date/time. Ok, great. Around 8:40AM on the day of my scheduled appointment, I received notification that my appointment was cancelled (20 minutes before the scheduled session). I called customer service and it took nearly 10 minutes just to get in touch with a live person. They told me I had THREE appointments scheduled (remind you, I called customer service to schedule my appointment, I did not schedule myself) and would have to see if one of one of the providers could see me. About 9:10am, they let me know I could be seen and sent me an updated session link. I joined the virtual session and waited for about 10 minutes as no provider ever joined the call. I called customer service back. They gave a handful of excuses blaming me as to why the provider could not join the call (e.g., claiming I did not sign the consent form - except I am 100% certain I did). They said they messaged the provider to join the call. At this point, it was 9:30am - about 30 minutes late into my 60 minute session. I informed customer service to just cancel my appointment. They advised against it because they already let the provider know I was waiting. I waited 5 more minutes and the provider did not show. I again insisted they cancel the appointment and not to reschedule me. Awful experience, would never recommend.