TalkiatryReviews of talkiatry.com

Very good communication and concern. Lots of follow up. Immediate refill medication made available. Trustworthy experience.

As a medical service provider this outfit is the most fly by night I've ever dealt with. The actual staff you encounter are fine, but the infrastructure was clapped together by an intern in his garage. Here's what I mean: When attempting to refill my medication, outside of the name, I needed to provide all the details. Including the pharmacy I had it sent to last time. Unfortunately, the system they have couldn't look up the CVS pharmacy I used. So I was unable to complete the request online. When I called the listed refill support number the AI they had answer the phone told me it was unable to help with refill requests. If you have the option to choose a different medical service platform/organization, please do.

Good Doctors but ridiculously high charges. Charged my insurance $650 for an initial visit of which I was responsible for $500 due to high deductible. If thats not bad enough the real problem was that I spoke to a customer service person BEFORE the call to get an estimate of the charges and he told me my max out of pocket would be $175. This is a money grab that gets good doctors and then adds ridiculous fees on top of what they pay them to make big profits.

I did not even finish creating an appointment online because they wanted my card on file but had not cost and I didn’t want a random huge bill. Even without finishing it they made the appointment and then when I did not show, because I didn’t finish making the appointment, they charged me $100. Their website is predatory, doesn’t make me trust that they don’t have other predatory practices. Beware.

My doctor is wonderful and caring. Also on line visits are so simple and convenient. Their customer service is also excellent.

My first experience with Dr. Mu Xu was absolutely amazing. He is a very calm understanding MD that I feel is very caring with his patients. He allowed me to express myself and explain my concerns with him without being judgmental. Amazing, caring, and compassionate with his patient care. I was nervous prior to our meeting but he made me feel like I have been his patient for years! Thank you Dr. Xu!!!!

My doctor has been so good at trying to understand what I am feeling and helping me navigate my ADHD as an adult. He truly makes me feel as if my health and well being is a true priority to him.

Two times now, the counselors have cancelled on me last minute. This one my 1:00 appointment was canceled at 1:02pm. So inconvenient.