TalkiatryReviews of talkiatry.com

Horrible company. I booked an appointment in the state of washington, so I (rightfully) thought my appointment was happening on west coast time. flash forward to the time of an appointment. i get an email saying “it looks like i was running late and the appointment has been cancelled.” turns out it was in central time, which i was not informed of nor would i have expected when booking a local doctor (which legally it has to be for psych services). i was saddled with a $100 bill which i fought tooth and nail but eventually had to pay. do not use this service, just find a local psychiatrist and stick with them

Beware of using this service!! Terrible! Save yourself a lot of grief! I live in NY. I had a telemed with a doctor in June who is licensed to practice in NY and Georgia. When I had my telemed, the doctor stated that she could not assist me. I was not referred to a doctor who could. The telemed was useless. I then received a bill from talkiatry for over 300 dollars. I have medicare as my insurance provider. They keep billing me since July. I have been back and forth with medicare and talkiatry. Every other day I receive a bill. This is the most frustrating experience I have ever had with any medical service. Do yourself a favor and find another provider of medical services. I wish I did.

50/50 so far. I liked my doctor, he was very nice and listened to everything. The check in process was annoying, nothing saved, the doctor had to update everything during the appointment. Its the only online mental service that has billed my insurance which has made everything easier. You have to "check in" to the appointment five days before which I don't like.

This company sets up appointments and does not do anything else. It is a complete waste of time.

I signed up to see a specific doctor at a specific time. That all changed automatically without confirmation that I was aligned with seeing someone else. I immediately sent a cancelation email, no response so I sent one again and finally got a response saying they canceled. Now, I’ve been receiving threatening billing statements for two months saying I owe money. I’ve called and spoken with multiple people, email multiple times and keep being told the billing will be reversed, but nope, still getting bills. I am currently on hold for 8 minutes being told they are still processing my request and the Customer Service person said they can’t cancel and need to wait for another group to do it… This is a SCAM. Don’t use them.

First, they don’t take BCBS insurance despite their website saying they do. I have two insurances, so they were willing to see me with my other insurance. I saw a dr for about 20 minutes, and then she stopped me and said basically, “I think I’m in over my head here. I’m going to transfer you to another dr in our practice.” Ok, fine. It’s been over a month, and I finally got a call today: they found a dr who will see me! Great! Scheduled an appointment and then literally 11 minutes later, I get an email that my appointment has been canceled, the internal transfer was denied, and I will not be able to see any Talkiatry doctors. No explanation. Very very disappointed.

I will update when I've actually had an appointment but just the process so far is a negative. I've confirmed my appointment 8 times and completed the mandatory check in process 5 times. Also stopped filling out the information on the check in since it apparently never saves so why waste the time.

There are no contingency plans when doctors are out of town and you need an emergency fill of a controlled substance. I understand that certain precautions need to be taken with controlled substances, but I am surely not the first edge case in the country where a patient loses a controlled prescription and needs a 3 day supply while a provider is out of town. They called in an emergency 3 day supply, but because of DEA regulations, a medication can't be filled until it is due. The only workaround for this is to change the dose upward. Since I was previously on a higher dose and requested to be lowered on my own volition I figured this wouldn't be an issue, but the clinicians refused. Hopefully I can get a script through urgent care or I may have to risk going to the street. The fact that this is even something I have to consider is ridiculous. I'm on Vyvanse and need to work this weekend. Did I also mention I am an operations manager for a mail order pharmacy? Very bad.