Jeoff D.
In concept the service is great and…
In concept the service is great and very convenient for those who struggle to break away from life for a trip to the doc's office for an appointment. The quality of my doctor was very good, and he has always been on time to my appointments. I was able to get everything I needed from him and have had at least 6 successful appointments in the last 3 months. Where things go south for Talkiatry is on the billing side. They bill you for services (codes) that they never actually perform, so I am being billed for psychiatry (med mgmt) services and on top of that, psychotherapy services (not legit). My normal follow-up appointments are 20-30 minutes long and there is no way you can do both of those services in that amount of time. The cost is high as well. A med mgmt follow-up visit without psychotherapy costs me just over $200 (w/ insurance discount). When you add in the fraudulent psychotherapy billing, that adds another $100+ to your bill. I was getting local med mgmt services for $125, so I may be going back to that if they don't straighten out there billing practices. I have filed complaints with their billing department and will be filling a compliant with my insurance company next. Be forewarned about their billing practices and insist that your doctor only performs the services you are there for.



