smartrikeReviews of smartrike.com

The trike is a fab design, folding makes it so portable and easy to use!!! Had a small issue with the break locking but customer service was prompt, friendly and very efficient and a small spray of WD40 soon rectified the problem😀 Big Thank you to Mace, for all of her help and support, I would highly recommend this product and company, my granddaughter loves her trike and Customer Service is 100%… Thanks again! 😀

Excellent custumer service! I write and the answer Come back ca. 1 hour! I wait the wheels of the tricikli!

Excellent customer service. Really! Excellent!! I wasn’t expecting this at all. Shane was great, she showed interest in actually getting the issue sorted, she was patient and finally got the issue sorted. Thanks very much!

I didn't fall in love with smartrike right away. The front wheel was absolutely not turning as I had seen in the videos and was almost convinced there is nothing to be done, as I had unpacked the bike after 30 days. Thankfully I had an amazingly pleasant experience with Shane from customer service who, after reviewing the videos and pictures with my issues, provided simple steps to follow and fix the issue. And then, I tested again! It's exactly as described. Baby (12 months) and I had an amazing day, up and down hills with absolute ease and I could easily hand him snacks from the carry on bag it comes with. I couldn't ask for anything more.

SUPER !! 👍🏼 Daumen hoch für diesen KuSe! Zügig. Schnell. Unkompliziert. Habe ein smarTrike gebraucht gekauft, und die Verkäuferin hat nicht alle Teile mitgeschickt. Nachdem ich über ein halbes Jahr ständig nur vertröstet wurde, hat mir der KUSe von smarTrike super schnell und seeeeehr toll geholfen. Jetzt können wir mit dem Rädchen die Straßen unsicher machen. 🤍lichen Dank für die tolle Hilfe. Aya 👍🏼👍🏼👍🏼 Für dich. Du bist toll. Herzensgrüsse jessi

we received the Str3 as a gift for my son's birthday. we love it! it's fun, convenient and compact. we had a small problem with the brake but customer service quickly solved my problem.

I purchased a trike from a consignment store that was missing the safety belt. After contacting the company and sending the proper pictures I received a replacement belt in 3 days! I am so happy with the customer service and my son loves his trike. Thank you so much for the speedy response!

Unbelievable customer service! I had an issue with the small trampoline and the issue was fixed so quickly. The representative Mace, responded fast and took action to help me right away. It says a lot about a company. I would recommend Smartrike to anyone with children, I have several products and I am a happy customer.