SihooofficeReviews of sihoooffice.com

I received my chair and arm is broken I contacted with customer service and of course no response. I will complain about this company it's 480 euro chair...

I placed an order with Sihoo from Spain on September 29, 2026. Unfortunately, there was a 10-day delay in shipping, and Sihoo's customer support initially failed to respond to my emails and Facebook messages. Eventually, they did get back to me, the order was shipped, and I received a 10% refund as compensation for the delay, which I appreciated. As for the chair itself, in terms of quality and comfort, I honestly couldn't notice any significant difference compared to the numerous white-label models available on the market at around two-thirds of the price.

very nice replacement parts service !

great customer service

Parfait malgré une pièce manquante le SAV a assuré et 4 jours après j’avais tout ce qu’il fallait, le siège est comme je l’espérais, je fais 1m88 et enfin un dossier et appui tête à ma taille ! Des accoudoirs sont parfait et le confort est au top!

Ich habe mir den Doro C300 Pro V2 gekauft. Er kam in zwei ziemlich schweren Paketen, die Lieferzeit geht in Ordnung. Der Aufbau ging zügig, da die Anleitung gut bebildert ist. Es war auch alles vollständig und gut verpackt vorhanden. Bei Inbetriebnahme stellt ich fest, das die Rückenlehne in der Höhe nicht frei verschiebbar war. Eine Kontaktaufnahme beim Support löste das Problem zügig. Jetzt bin ich sehr zufrirden mit dem Stuhl.

Bought this chair a little over 3 years ago, its been great, one part did break up just recently but i reached out to Sihoo and incredible customer service even after the warranty, chair is in great condition and its used daily 8hrs+

TERRIBLE / NON-EXISTENT CUSTOMER SERVICE - I contacted the UK Sihoo support email address as per direction on their website to request a return of my chair as it is not suitable. I have not received a response to date, or even an auto-response, nor is their chat box working. Looking at other reviews now and this looks to be a shared experience for customers requesting a returns or adjustments. This is abysmal for such a large purchase that takes a lot of investment and effort by customer to put together and test upon receipt. I had thought to return this chair and replace it with another of their line but I won't be purchasing from them again if this is the level of service provision they are supplying for customers!