Ship Smart Inc.Reviews of shipsmart.com

From pickup to delivery and the communication throughout the shipment was excellent!!! Recommend highly!

This was a shipment 25 years in the making. My grandmother's cedar chest sat dilapidated in her garage in the 80s. A family member decided to refurbish it and restored it to a condition that was better than when it was purchased almost 80 years prior to its garage days. Sadly, it sat again for another 25 years in an old farmhouse in rural North Dakota, along with my grandmothers Prarie rose dishes. Prarie rose is the state flower of North Dakota, my birth place, the place I never wanted to leave but life had a different plan. So, after 25 years of living in an aunts attic I decided it was time for ALL of these things to become fully mine. ShipSmart was the ONLY company that get these precious items from North Dakota to Kentucky. It came much faster than quoted and in perfect condition. A piece of my heart is with me now. If I can't be home I can carry them with me wherever I move to next. Interesting side note, some of the china was wrapped by my mom and aunt. They used newspaper that was dated September 11, 2001. How on earth could I possibly throw that away?? Thank you from the bottom of my heart.

This is the second time I've used ShipSmart to carry items across the country to my daughter that had belonged to my parents or my family while growing up. They treated these items like they were priceless museum pieces, even though they were worth that only to us. They are worth every penny, in my estimation.

I just wanted to say that ShipSmart offers an invaluable service, taking care of the small large shipment for regular folks, not a house or apartment's worth, but more than a box or two--I'm just thankful I found you! Everyone I interacted with was professional, helpful, kind, punctual, informative, you name it. Our main coordinator was one of the best people I've had the pleasure to work with in any area, and the folks who took over later in the process were great! Thanks to them and the whole team who made our furniture shipment possible!

We had antique furniture, paintings and musical instruments delivered from Charleston, SC to Salt Lake City, UT. in November 2021. We had a smaller load than a regular moving company wanted to deal with. I was informed that Ship Smart was the best way to handle the move. From start to finish, Ship Smart came through for us. The staff that assisted with the initial booking were quite helpful and knowledgeable. The movers that packed the items were careful and respectful. We were kept in the loop from the pickup, notification of shipment and arrival in Salt Lake. The furniture was delivered into the house in perfect condition after setting an appointment time. I highly recommend this company for any kind of move and would not hesitate to employ their services again. AAA+ company!

It's pretty nerve-racking figuring out which company to trust your possessions with. I had Ship Smart pick up my things from a storage unit and drive it across the country, and all the communication went smoothly and everyone was professional. Usually there are some frustrations in a process like this, but every person I talked to did their job well. Usually calling in and dealing with someone you've never talked to before can be frustrating, but everyone I dealt with was great, from operators to the person at the warehouse to the truck driver who delivered.

From the time we dropped our shipment of family heirloom furniture (over 500 precious pounds) we felt the package was in great hands. When it arrive d here in Anchorage and unpacked it we were astounded how well it had been handled. Thank you all for taking such good care of it on the journey.

Every stage of this move of my beloved mother's unusual sofa was top notch. Great, clearly explained procedure, plenty of goal-focused contact from customer service agents, they connected me to the pickup shipping contractor, I had confirmation in real time that all had been picked up appropriately. They assigned one customer service person to handle the whole procedure for the phone portion. Delivered on time, cheerfully, efficiently, quickly, handled the sofa with "kid gloves", and they absolutely knew what they were doing loading the sofa into my home, spotlessly. If I could give an 11 out of 10 review, I would!