Audre
careful and considerate small moves
The people that picked up our items were very careful. At the delivery end the workers were careful and helpful.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
Audre
The people that picked up our items were very careful. At the delivery end the workers were careful and helpful.
Lucinda
We needed to ship a few pieces of furniture from the San Francisco Bay Area to Colorado. The Ship Smart crew did an excellent job from start to finish (delivery). The office staff promptly provided a competitive bid, the pick up crew was on-time and efficient, and the delivery went perfectly within the time frame estimated. Everyone was very pleasant and customer oriented. We definitely give Ship Smart an Outstanding review!
Adelaide
This was the way to go. Friendly guys packed and moved everything we designated to a truck and a couple weeks later everything was in CA at my son's at a reasonable price.
Susan
We've used Ship Smart several times. They show up when they say they will; they wrap and handle your goods with care; and they communicate to let you know cost, timing, etc., and when goods will be delivered. My last shipping required a pick up in two places and they handled it with no problems! When you have items too big to ship any other way (i.e. US Postal, UPS, etc) they are the shippers you should contact! You can also ship to multiple places when giving furniture to relatives in or out-of-state. I plan to use them again within the next 6 months! They are the BEST!
Sheri in F.
I learned of Ship Smart from a neighbor who had shipped a large wooden swing set from CA to OH. She raved about the prompt pick-up, handling and care she received with Ship Smart and said I wouldn't be disappointed with their service. She was right! The two gentlemen arrived on time, took great care of my antiques and furniture, even taking time to special-wrap a picture frame that I didn't think I'd be able to ship. All my items arrived in FL from CA undamaged and extra care was provided during crating to put upright "Nothing On Top!" signs prevent crush damage. I would definitely use Ship Smart again and found it to be very cost-effective as well!
Chris
Ship Smart was recommended to me by a friend when I was planning a move from NC to CA. I called them up and was immediately blown away at their customer service. They won me over as a customer, and were very informative, continually, throughout the whole move process. The incredible way in which they packed and palletized everything meticulously was simply amazing when my entire life's belongings arrived, and arrived on time. I will never hesitate to use Ship Smart again if ever (hopefully not) I have to move again.
Cara De Clusin- Van De G.
The Service is the best around for anyone needing a small move done. The larger companies are to to exspensive. Shipsmart is the Best in the business for small shipment. I tell all my friends to use them.