ShelterLogicReviews of shelterlogic.com

Great service! Lynn McCann was able to help me on my needs and it very much exceeded my expectations. Keep it up!

Anthony was very helpful, prompt and courteous. The quality of the covers needs to be improved, however.

I was missing a part for my gazebo. Within 2 hours of putting in my online request it was handled and shipped. Thanks for your help Lynn McCann.

Best customer experience I had in a long time. Very helpful patient and friendly. I needed some information about my product before it arrives. L.A.S. went above and behind to find what I was looking for. Thank up for all your help.

Lee Ann was so helpful in assisting us to locate our Gazebo Screen replacements. Her customer service was excellent. She called back with the information as promised and completed our order quickly and was very personable throughout the whole process. Thank you Lee Ann. P & C Hulan

I just had a chat with "Arelis" about ordering an end panel for our round top. I did not have a part number. Arelis was able to locate a previous order, for the same item, so had the part numbers I needed. Arelis deserves some kuddos.

I recently purchased a 10x10x8 round roof from Shelterlogic by phone and was advised that it would be shipped within the near future. Since I omitted asking for a tracking # I contacted Customer Service and spoke with Rachel S who was most helpful by providing a tracking # . Rachel Advised that the carrier would email me with a delivery date in order for me to make arrangements to be at home on said date. I've ordered a replacement shell in the past from Shelterlogic and the service was impeccable. I have no reason not to expect the same results this time. RP

Laura Miller Your Great Here's a gal that goes straight to the point and the reason why I couldn't find what I needed. Seems sellers/reviewers of their products wont update their sites to reflect an error on their part over what options are or not available. Thanks Laura I've ordered the roof kit!