ShelterLogicOur brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Julia G.
The representative was very professional. I received quick and efficient responses to my emails.
Response from ShelterLogicMar 25, 2026
Hi Julia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Thank you for choosing ShelterLogic!
Paul T.
I purchased a shelter logic Arrow shed, 10 x14. It was the worst experience ever trying to assemble. The predrilled holes don't line up, the panels don't line up. The doors do not close properly; they will either close properly at the top or the bottom but not both. The roof started to give out during the first winter with minimal snow on it as I use a roof rake on it to remove the snow. I had a "spacemaker" metal shed for over 60 years and it was still in better condition after all those years than this Arrow after only 9 months.
Response from ShelterLogicMar 25, 2026
Hi Paul, We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can. https://www.shelterlogic.com/warranty-claims We are looking forward to assisting you!
Brian B.
Service was very prompt with response. Placing the order was quick and operator was very cordial.
Response from ShelterLogicMar 24, 2026
Hi Brian, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Anton L.
Were given 2 for our farm and both shredded not worth the money 1 after one season and the other a half season later save your money and build something proper to long for assembly double their specs vague reply from manufacturer with no real customer service interaction or direction
Response from ShelterLogicMar 23, 2026
Hi Anton, We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can. https://www.shelterlogic.com/warranty-claims We are looking forward to assisting you! The ShelterLogic Team.
Bob C.
The rep was very informative on our item we needed.
Response from ShelterLogicMar 19, 2026
Hi Bob, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Thank you for choosing ShelterLogic.
jean
deux toiles en deux ans, déchirures .J'ai pris contact avec eux. Il ont remplacer une fois. La raison qu'il mon donné pour éviter leurs responsabilités, vis a vis ma demande de remplacement a nouveau d'une toile qui est visiblement de très mauvaise qualité. Est relié a l'achat de mon ensemble il y a deux ans (date d'achat). Donc la toile neuve n'as pas fait deux mois d'hiver. Il m'ont proposer d'acheter une autres toile. Actuellement la toile montre de nombreuse déchirures au niveau supérieur. Dans mon quartier j'ai vu des toiles de shelterlogic avec les mêmes déchirures, que je ne vois pas chez d'autres marques. Avant d'acheter Shelterlogic explorer la qualité de fabrication de leurs toiles.
Response from ShelterLogicMar 19, 2026
Jean, Nous sommes navrés d'apprendre cela. Veuillez soumettre une demande de garantie afin que nous puissions recueillir davantage d'informations et vous proposer la meilleure solution possible. https://www.shelterlogic.com/warranty-claims Nous sommes impatients de vous venir en aide! Merci
Daniel R.
Excellent service et très bon suivi de la requête!
Response from ShelterLogicMar 19, 2026
Daniel, Merci beaucoup d'avoir pris le temps de nous laisser une note de 5 étoiles — c'est très apprécié !
Lloyd G.
Quick to be Responsive and helpful
Response from ShelterLogicMar 16, 2026
Hi Lloyd, Thank you for your review! We're glad to hear you found our team quick to respond and helpful. Providing prompt and supportive service is very important to us, and we appreciate you taking the time to share your experience. Thank you for choosing ShelterLogic!
