Sally BeautyReviews of sallybeauty.com

Brilliant service and products. Before ordering, I had many questions about my Andis LI5 clippers. Each and every one was answered. Placed order. Arrived a few days later. I even received an email from the couriers to give me an estimated delivery HOUR which was great. Overall, a very good experience. Highly recommend Sally Beauty

I went to multiple Sally's locations in my area looking for a specific Arctic Fox hair dye color, which was ALWAYS out of stock in store. So, I ordered two Arctic Fox hair dyes online. It took them roughly 2 weeks to deliver my package, then once I got it, one of my hair dyes wasn't even sent. Apparently, the product was "unavailable at the time of shipping" despite receiving no indication of this on their website or when I placed my order. So, I waited 2 weeks for an incomplete order, and am stuck with other products I ordered just so I didn't have to pay for Sally's absurd shipping fees. Just order directly from the source, don't even waste your time with Sally's.

I have not been able to get my hair color from the store closest to me for the last 6 months. I have had to travel to a store that is 15 miles further than the store nearest me. When I ask why my color is not in the store, I am told that the company just ships what they want and the individual store has no control.

Store hrs 9-7. They close at 5:30. Very disappointed. Location Grafton St Worcester, MA

Ok. South Knoxville Tennessee (chapman hwy). I don’t mind being more aware of the environment. I try and be more mindful. But nearly ALL of your products are in plastic bottles and paper product. Are you charging the companies for having plastic containers. My anger is that you all are passing this cost to the consumer. Now we have to pay an extra $0.15 for you to put the plastic in the plastic. LOL. How funny and ironic. Oh and if you ever vocalize your concerns watch those south knox girls behind the register. You will get a quick I don’t care what you think and don’t need your business attitude. Thank you lady with the blue hair (sorry I’m not one to get names and write reviews). She flat out threw this company right under the bus. She said you all didn’t care what she thinks so she doesn’t have to care what I think. SMH. GOODBYE SALLY. SORRY. IM BREAKING UP WITH YOU 🤣😂

Lake Mary location! I went in to get blue hair dye and they had exactly what i needed but the ladies at the counter were telling me wrong information and i had to come back after i dyed my hair and buy more products. A few days later I came back in to return what I did not use and the lady behind the counter was so sweet! Her name was Brianna and she helped me out with no problems. She was sweet, funny, and just an awesome employee who knew what she was doing.

Horrible Scam with this new Sally's Credit card. Do not sign up! 🛑 Save 20.00 for purchase of 50??? They have crazy service charges. I ended up spending a extra $63.00 just to cancel card. $9.00 each time you want to pay on it. 35.00 for can't process your card fees. Is that my fault???

Been awhile since I shopped at Sally beauty and boy, have things changed! They no longer offer a Military discount, and they no longer provide a bag to carry your purchase home in (a bag costs $0.15, more than the states that have bag laws, and which this state does NOT!) Needless to say, I won't be shopping at Sally beauty in the future. They have taken away any reason they once had to earn my business. Really, give me one good reason I should shop here now?