Kikirama
Can't compete
Once, long ago, in the days when I thought I could magically make my hair multicolored, I had a Sallys card. I let it expire once I realized the poor quality and range of their products and the lack of knowledge in their employees. They cannot compete anymore with all the online retailers and smaller mom-and-pop brick and mortar beauty supply stores. If you ever have a problem with your Sally's purchase, even if it is the fault of an employee or their website, good luck getting a resolution. Or even an answer. Their website claims to have a "love it or leave it" return policy but in reality they will nickel and dime you out of the full price you paid and make it as confusing and difficult as possible to make a simple return AND get your money back. Their in-house range of products is on par with Walmart. You're better off getting higher quality products at a deeper discount elsewhere and end up spending about the same amount of money.