Sally BeautyReviews of sallybeauty.com

Every time a different issue that takes hours to try, revisit, call - so frustrating! This time I tried to enter a new card but the writing fields were greyed out and did not let me type.

I purchased earrings for sensitive ears only to find out once i got home they were for piercing. You cannot use them for daily wear as the backs are impossible to get on. There was nothing indicating they were for piercing. I went to return them only to be told there is no returns on jewelry. Now I'm stuck with a $14 purchase I can never use. Honestly this is the sort of thing that will make me no longer shop there.

I went to Sally's on 7/3 with my daughter and we were going to have a color our hair day. I am 50 and never colored my hair before with a Permanent dye. Since my hair if fine and black, I really been admiring these older women rocking the short hair with the cool younger woman vibes by sporting fun colors, well I wanted to jump in the pool of cool women with short hair and fun colors. I saw a Silver that I imagined I would be drop dead gorgeous, there were two women working and I can tell one of them was probably a new hire because she called the other gal for a pencil stick"! She was nice though I am not going to give her a hard time because she did try. There are some who see you standing right there and won't do a thing, and I'm the one to say. "Are you on the clock", if so, I need your help. This day was not haggling, but it was fake it tells you make it because my silver turned out brown, orange like an" Orangutang"! I thought I was a character on Charlie Brown pumpkin patch feast", heck I probably looked like Woodchuck but Orange. It was a disaster but I am cuter than most so I was able to have a haircut, hair do that rocked my golden skin tone therefore, the compliments from my young adult Gen Z ers, assured me that I can pull it off, I tried, don't know how the public felt but I embraced the sun for a moment on this scalp and then I felt like a pig on the grill. The 4th celebration I wore a washcloth on top of my head, the whole time! I went back to Sally's on 7/6 and was given a refund. I was also told that the 30 activator was not the best to use with that dye and I would probably been safer to bleach my hair first to accomplish something of what I was trying to get. My experience. My hair is ................. I will figure it out.

Poor customer service, and the products are nothing special. overpriced in my opinion. There are better alternatives

I ordered online, next day delivery. I received an email from Sally the next day saying that they delivered it to DPD depot and their job is done. And later on I received a tracking number from DPD saying that they are delivering in 5 days:))) so the whole next day delivery was a scam!

Had been going there for a while, stopped going got tired of staff following me. Always asking every few minutes how I'm doing, looking at me threw the isles like I'm a thief or something. It's very uncomfortable I have never given any reason for them to treat me like this. Will not be going back, this is in the Chilliwack location.

Order Number WSA1534692113 I’ve been shopping at Sally online and in store for a while, I believe it’s about time to look elsewhere. There scandalous and a complete rip off if you don’t pay attention, if you’re owed back money, don’t count on that either.$40 and up delivery is to be free, many times I process my order I’m charged a shipping fee, only once I did not. I utilized the 2 hour delivery service at times, I’m a disabled adult and can’t go out much as most shoppers. My recent order was for 2 hour delivery which I paid the fee. Order was before 4pm to receive same day. 9:00am placed and did not receive my delivery until 5-6 hours later, reached out to their useless online customer bot then demanded a live agent. Once an agent was on I did explain about my order was not fulfilled within 2 hours, was looked into and comes back very apologetic and stated I would receive my money back for it. I have not received back anything, filed a complaint also, did not hear back from the company at all.

Called in today to get some nail tip cutters, got some for about £11, came home done 2 nails & they broke. Will be returning tomorra for a refund. My old pair from there about 15 yrs, were really good & I have lost them somewhere. These were rubbish & flimsy. The 2 ladies in shop were polite.