Sally BeautyReviews of sallybeauty.com

i was trying to order my product on-lon for months but they were out of stock (very popular Ion products) So,I went to the store to see if there was anything similar to the product I wanted - she convinced me of this one product and said if it didn't work bring it back (I paid for this with my points) It Didn't Work - When i took product back they wouldn't give me back my points OR cash back OR store credit I am stuck with this $16 product that I cannot use Very Bad Service and Will be looking for another Beauty store TERRIBLE TERRIBLE TERRIBLE i WOULDNT EVEN GIVE THEM A "1"

I worked for the now-closed location in Mayfield Heights, Ohio last year(2022). Here's what I experienced both personally and when servicing customers. ** Not sharing names, though I know all of them.. So much had happened that I haven't shared that $11/hr was not worth it (especially when new hires got more). I lasted about 5-6 months, and my last couple weeks were humiliating and upsetting to say the least. ** I was brought in as an urgent hire for the location and QUICKLY became a key-holder and assisted with managerial work, including bank deposits (while still being compensated as a 'Beauty Advisor') because I put a lot of time into the company and was often available to the extent of 'on-call' work. I eventually asked about the Assistant Manager position with my Store Manager (as the AM was leaving the company), and was told that the SM would talk to the District Manager. Along with this, I was able to begin designing a new floor plan to take to the North-Side Manager (and I was very excited). Near the end of my employment, I found these were not true when I brought up my concerns with the SM to the DM. The DM also confirmed my concerns would be private and would not be named upon ant investigations, again, this was a lie as the following day the SM starts going off on me in front of 3 co-workers on how "she trusted me." Note that I hadn't brought up the issues until they began affect my work or ability to work. We got a fill-in SM after her walking out from a location in Mentor (not sure the exact one anymore), who treated myself and my coworker as if we had been new hires. Any questions I had were cut short and pushed away as "that's not how that works" and I was not allowed to have ANY contact with upper-management. As we began working the shift, myself and my coworker (who has another job on top of this) decided to walk out. My local Sally Beauty (South Euclid) is much better than the Mayfield location was, but I only visit as a customer. Sally Beauty behind the scenes is truly a mess. One of the SMs had employees mix returns (this was told to me back my excoworker that worked under him prior and the SM I worked under). The example used was taking 2 returned nail polish removers and filling one before hazarding out the other, same with hair developer. Our store did not do this as all of us agreed on it not being worth making someone sick because we wanted higher numbers (which didnt make sense as we were not tracked on this for progress). – Admittedly, customers were not the friendliest, but Sally's has no backboard or care for customers as a company, even if the employee in the store cares about the wellbeing of you, your health, your time and your finances. Sally Beauty is just another brand with focus on power. So many things that happened were unfair, unsafe, or just disrespectful. I regret putting so much into my work, but I do every time anyways. I still purchase from them occasionally when i need something faster than shipping and only at my local location, but would never recommend them for anything but an 'only option'

Good price good customer service

I ordered from the website on may 30th., it's june 11 nothing shipped. They took my money though. They closed several stores at NYC. Terrible customer service in person non existant on the phone. I wished someone warmed me, that isnthe reason why I am writing this review.

I don't know why Sallys Beauty bothers to price items. The shelf price and the price at the register are not the same. I flagged this with the Sallys Beauty cashier that was located at 14151 E Cedar Ave C Aurora Co. They stated they were having pricing issues and wanted to know if I still wanted it for 3 dollars more. I wanted it for the price that I thought it was, not what they get away with if you don't pay attention. This isn't the first time I have had this issue with Sally's Beauty.

Sally Beauty Supply is doing well by providing a wide range of quality beauty products for professionals and individuals at affordable prices. They offer a comprehensive selection of hair care, beauty, and salon products from top brands such as Paul Mitchell, Wella, and OPI. Sally Beauty Supply has over 5,000 stores worldwide, making it easily accessible for customers to find what they need. They also have an online store where customers can shop conveniently from home. The company regularly introduces new products on their site, ensuring customers have access to the latest trends and innovations. In addition, Sally Beauty Supply has a loyalty program called Beauty Club that rewards customers with exclusive discounts, special offers, and beauty tips. They also offer a store credit card that provides customers with additional benefits such as financing options and exclusive discounts. Finally, Sally Beauty Supply has a great customer service team that is focused on providing personalized support and assistance to customers. They have an FAQ section on their website that answers common questions and concerns, and customers can reach out to them via phone, email, or social media.

Sally’s Livingston West Lothian. No refund for nail varnish, although upon checking their website, they replace or refund products, no exception mentioned. I had taken a black OPI that turned out to be just a finish with a black casing. I wanted to return it, unused. I won’t go back.

I created an account at sally beauty LLC, I added the 2 products I wanted to my shopping cart and attempted to checkout using my PayPal account. I get the notification that the Money was successfully taken out of my account for the order, however up comes this writing in red letters stating the order was not placed but they took my money! I call the toll free number and got no where, other than what I already knew. They did refund my money.This hair dye was for my daughter and for her birthday so I said I will give it 1 more try. It happened again the very same way so shame on me the second time for trusting Sally beauty after the first time!!! Never again!!