Sally BeautyReviews of sallybeauty.com

Ordered shampoo took my money I received nothing trying to get in touch with these scum scanners is impossible please do not use this company

I had a problem with the nozzle of a hairdryer purchased at the Millgate branch yesterday (30/7) For reasons I won't go into, I decided to go into the other branch with the problem hairdryer today (Monday 31/7) the shop near Matalan, to see if they could help me..and oh boy they did! The reception, service, help and compassion I received there was exceptional.. Special shout out to Louise (Mary?) You were so wonderful and helped me choose another hairdryer!.. In my opinion,the true reflection of good customer service is not how nice and smiley staff are whilst selling to you, but moreso, when there is a fault or problem that needs sorting out, how it's handled, and today was an amazing example of really good customer service .... I felt valued... Thanks so much also to the other young lady there today so sorry I didn't catch your name ( hope you're ok after the unfortunate incident with the flap of the box, felt so sorry for you x).. You are both fantastic and very good at what you do..Love from Barbara xx ( a very happy customer of over 30 years)

Ordered shampoo and didn’t receive my goods Absolute scammers don’t BUY!

Very helpful and genuinely nice and professional. This was at the Crystal River Florida location.

Hi. I have orderit shampoo and con.they took money...but my order never came.i try to ring them..they Phone is off...DD .i write them email they dont apsver.wery bad service. Never ever gonna by from them again People dont waste your money!!

Sally's used to provide accessiblity to products that professionals use. It is what they are known for. Now, you must be a pro member to access these products. The only way to become a pro member is to prove you are a professional.

I had good experience so far with their online shopping. Fair prices

Given wrong advice by seller in Harlow branch and when I went back she blamed it on my hair. i never had issues before with any colour. I asked for Wells, she offered another brand. Not recommend. Obviously they try to sell their own rubbish brand with no after service if it goes wrong.