Safe Home DirectYou’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Joalbert M.
Ease of use and explanation from security installer.
Response from Safe Home DirectApr 8, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
customer
They did a great job!
Response from Safe Home DirectApr 8, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
THOMAS M.
professional
Response from Safe Home DirectApr 7, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Wayne W.
Awesome! Thank you!!!
Response from Safe Home DirectApr 7, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime
Otis F.
Agent was good , installers were good
Response from Safe Home DirectApr 6, 2022
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.
Nick
Had a break in over a week after having my install done. I was told that the permit wasnt pulled so police we not called. My retailer (set security) told me it wasnt set up yet because you guys hadnt contacted me yet. I had payed a permit fee that was never entered. And yes, a bunch of my shi* was stolen.
Response from Safe Home DirectApr 6, 2022
Thank you for taking the time to share such a review about your recent experience with your partners. We are disheartened to hear that many elements of your experience were disappointing. We will have our customer experience group reach out.
customer
The Rep and the installer were both friendly and they both explained everything so I could understand what they were doing and were both very helpful.
Response from Safe Home DirectApr 6, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
customer service S.
No one explained or showed us how to use the system. Should have never allowed Brett to talk me into switching from ADT.
Response from Safe Home DirectApr 6, 2022
Thank you for taking the time to share such a review about your recent experience with your partners. We are disheartened to hear that many elements of your experience were disappointing. We will have our customer experience group reach out.
