RulaReviews of rula.com

Finding the right therapist made my experience great. But it took trial and error - which is something that not everyone will have the time and/or money to do. I think patience would benefit from a screening process to help narrow down the pool of therapists to help them achieve their goals. Sifting through the possible therapists and using the filter is nice, but it takes a lot of time and in the end is really is a stab in the dark - I venture to guess that many ppl are like me and don't know the kind of therapy they would benefit from most, and aren't sure what criteria to choose based on.

My therapist Layla has been super helpful, and easy to contact for scheduling issues. Along with my therapist being helpful so was the Rula support team specifically referring to Reychel in my case.

Terrible. Scheduled my appointment before I knew how much my my insurance covered. Charged me $99 for not canceling an hour later when I just found out they scheduled it weekly. Stay away!!!!!

They force you to input your payment information AND AUTO DEDUCT MISSED APPOINTMENT FEES. There is no way to prevent this, so if you make a mistake, they have no problem destroying your budget for the month. There is no option to pay the amount when it best suits you. These crooks should be ashamed for making people want to kill themselves even more. I was setup with Rula through Kaiser. So Kaiser is forcing its clients to pay admin fees that they should cover. AVOID AVOID AVOID!

Selection of therapists

Today I had my first therapy appointment with Rula and they sent me a link, it wouldn’t work and it caused me to be late/miss my appointment. I tried messaging my therapist about this and no reply. I was very excited about this session and now I think they are gonna charge me $100 even though it was out of my control. I feel like I was being scammed.

Patient service coordinator is very friendly and prompt. Offered to help when I was having trouble uploading my insurance card. All over I've had a very positive experience. Therapist is wonderful. I feel we are building a very good patient provider relationship.

My counselor has been really helping me. I really appreciate his listening skills and I really sense that he cares. I have been reluctant of seeking mental care and I am finding it very helpful in my recovery.