Joana S.
Poor communication with customer…
Poor communication with customer service during intake process w/ a new Clinician. Poor scheduling.
Response from RulaMar 27, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.



