Michael
Back to the drawing board
I appreciate what they're trying to do but they've completely failed. It says all over their website that my insurance is accepted and after both emailing and calling about it, nothing was fixed. I'm not sure if it's incompetence or just complete dishonesty, but don't waste your time
Response from RulaMar 5, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.