Manuel V.
Great Help
My therapist listens to me attentively and offers me exercises and gives me tips which I find helpful.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
4,972 approved reviews, newest moderated first
Manuel V.
My therapist listens to me attentively and offers me exercises and gives me tips which I find helpful.
Almarosa G.
5 STARS YOU WON'T REGRET!!!!!!!!!!!!!I love that the programs are affordable than any other program I encountered. I love that we can choose from a list of therapists and it suits to my needs. I love my therapist and I can't believe I never knew about this program before! Thanks Rula!
Lee O.
Got computer help to log in for video zoom meeting. Very helpful.
Damian Di L.
Easy to contact and set things up. My only constructive criticism is that they send quite a few email reminders before an appointment and it can get confusing which need actions taken, which has the zoom link, etc.
Nancy B.
Karen is the best therapist. Genuine compassion and understanding. The convenience of virtual makes therapy accessible and much more private and comfortable.
Mayra
Rula was recommended to me by a co-worker, and I am so thankful that it was because it has helped me so much. The support I am receiving from my therapist through Rula has been incredible. I am now informing everyone I know who is seeking therapy to do it through Rula. It is easy to locate a therapist who fits one’s needs.
Aria I.
My daughter struggles with anxiety. She was scared at first to talk to a therapist but after the second session. She requested her therapist. Karen her therapist is great with her. My daughter is 7 years old very reserved but she opens up with her. I feel like I got my happy daughter back. It works!
Disappointed M.
My son had been receiving therapy from Mr. Wong through an online platform. Unfortunately, after eight months of sessions, it became evident that the therapy had been ineffective. Mr. Wong completely misjudged my son's progress, even suggesting a break from therapy because he believed my son was improving, when in reality, he was struggling with suicidal thoughts. When I reached out to Mr. Wong to inform him of the situation, his response was disheartening. He simply provided me with a suicide emergency hotline number and mentioned discussing the issue in the next appointment, which was three days away from the crisis. When I decided to discontinue the therapy sessions, his only concern was whether I was canceling the service, showing a complete lack of empathy or interest in my son's well-being. This experience has led me to believe that such therapy services are more concerned with business than with the individuals they are meant to help. Mr. Wong's failure to accurately assess my son's condition and his indifferent response highlight the shortcomings of these services. It's clear to me now that finding a dedicated and compassionate therapist is essential for the well-being of a child. Sadly, my son is now worse off than when he started therapy with Mr. Wong, a fact that defies any logical explanation. March 26- adding to my review: I would like to include in my review that upon expressing my concerns to Rula regarding an incident, they inquired about my desired course of action. Although I only requested reimbursement for the last therapy session, they accused me of fraudulent intent. My primary concern is the well-being of my son. After voicing my dissatisfaction, I decided to disengage and requested no further contact. It's essential to consider the quality of service provided for your child. Rula's apparent focus solely on financial matters is concerning. Conduct thorough research, as a service that lacks empathy towards its clients is unlikely to prioritize the welfare of the therapists they employ.
Response from RulaMar 22, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.