RulaOur mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,972 approved reviews, newest moderated first
Anonymous
After almost a four year break from therapy, I had promised a cardiologist and internist that I would return. In 2017, I received one of those pesky mental health diagnosis. I just completed my 4th week and very grateful for the quality of care. As my trust in the therapist continues, I’m also willing to talk about past traumas that I wasn’t ready to discuss between 2017 and 2020.
J A.
Convenient app but limited options for managing your appointments such as schedule/reschedule
Response from RulaApr 1, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
JAMEE C.
Finding a therapist online is difficult and being able to pick a therapist through Rula was helpful. I was able to see a quick about me about the therapist and the most important was what they were trained in which was most important.
Patrick M.
My therapist is very good, compassionate and still a straight shooter. I appreciate that.
Lillian P.
there are too many notification/reminders of appointments. I wish clients can adjust how many reminders they get. It’s excessive.
Response from RulaApr 1, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
L D.
Horrible experience so far, the website is inconvenient to log in, you have to try and log in then they send you an email to log in, stupid. Then the appointments are never up to date. Example I had an appointment yesterday but when I checked the website in Wednesday I had none, and customer service sucks don’t waste your time with foreign call centers. And don’t work with a company who you are just a number to, they don’t care, JUST LOOK AT ALL THE AUTOMATED ANSWERS ON HERE FROM THEM!
Response from RulaApr 1, 2024
Unfortunately, because of privacy regulations, we cannot discuss any specifics in this forum and reach out to folks directly. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
Daniel Markowski J.
It's to expensive needs to me more reasonable priced!
Response from RulaApr 1, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Laura
made it easier to access my online appointment than previous carrier that required downloading an App.