Rula Reviews | Read Customer Reviews of rula.com

Rula Reviews | Read Customer Reviews of rula.com

Rula reviews

4,972 approved reviews, newest moderated first

Lucy P.
Apr 5, 2024
Sandra is great she listen's to me and…
Sandra is great she listen's to me and hears me never judge's anything I say. Provides me helpful options to overcome hard situations. I am very happy with my results
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Rocio
Apr 5, 2024
It has been such an easy process to get…
It has been such an easy process to get an appointment and to communicate with my therapist. Speaking to my therapist has been the best thing I have done for my self.. wish I would have done it sooner!
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David W.
Apr 4, 2024
Do not use this company they are…
Do not use this company they are crooks. Who charge you after you cancel. Tell you your covered then back charge you for months with no authorization or ever reaching out. Find somewhere else to go or you will be robbed.
Response from RulaApr 5, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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Steven P.
Apr 4, 2024
Insightful
Therapist guided me through my thoughts in an objective manner
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Carlos R.
Apr 4, 2024
I just did not like it
I just did not like it. Way to eager to set up the next appointment.
Response from RulaApr 5, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
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Mary H.
Apr 3, 2024
I feel like I’m being understood.
I feel like I’m being understood.
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San
Apr 2, 2024
Awful customer service and billing is a mess
Awful customer service and ongoing charges long after you stop service. I would absolutely avoid this service and look elsewhere as there are much better and much more ethical services in this space. (Read other reviews and you'll see issues with this company automatically scheduling appointments, taking money long after service, issues with billing and disputes...the list goes on.)
Response from RulaApr 2, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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NATALIE MORALES W.
Apr 1, 2024
Therapist was reliable and engaging
Therapist was reliable and engaging. Our sessions have been extremely helpful
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