MD
Wonderful Experience overall
Very easy to communicate and schedule appts. I really like Katie, my therapist. Easy to pay and work with your company.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
MD
Very easy to communicate and schedule appts. I really like Katie, my therapist. Easy to pay and work with your company.
Katie I.
I’m being charged by Rula and they cannot tell me what the charges are. I called them with my insurance company and they didn’t bill these charges through insurance. This is a scam practice and needs to be reported
Response from RulaSep 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Selena H.
I have a good connection with my therapist.
Corinne
Rula is very easy to navigate and I've had such a great experience for the past couple of months. I would recommend to my family and friends.
Jodi Lyn P.
video conference is so easy and I really Like my therapist!
Charlene M.
Rula has connect me with the best therapist. She has changed my life. Rula makes it easy to express myself by sending emails prior to my appointment to let my provider know how I'm feeling. it's easy to access. I highly recommend
Mike
Had a couple's therapist on Rula who joined the call late and did not come prepared. Less than one hour into the session, the therapist called me abusive after we provided an example of miscommunication. I called out this assessment as arrogant, given that we were on our first session, less than one hour in. The therapist then stated that the only person who would be doing the teaching would be her. I ended the call then and there, as we would not work with someone that close minded. After the call, my wife and I agreed this person generalized our situation, was rude and unqualified. Thankfully my wife and I are in a good position and were able to laugh this off. Had this been a couple in a darker state, this session could have been disastrous, not to mention dangerous for the patients (if they had been in an abusive relationship) I will not be using Rula again after this experience.
Response from RulaSep 9, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Maeva
User friendly process