Fatima M.
Great communication
The company communicates effectively if there’s ever changes to any appointments. The company provides excellent providers who are caring and understanding.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
4,972 approved reviews, newest moderated first
Fatima M.
The company communicates effectively if there’s ever changes to any appointments. The company provides excellent providers who are caring and understanding.
Steve
My therapist has been wonderful and helped me through a tough time in my life. It’s also very easy to schedule an appointment
Estefania M.
I’m going to individual therapy and couples counseling. Both of my therapists have humanized my experiences and emotions, which makes me feel seen and understood.
John
The ability to pick your own therapist is excellent. In the past, when I worked with a medical group, I was assigned a therapist. Having a list to see which therapist best meets your needs has been a great option. After three months of a tough period due to the Palisades fire, my therapist has helped me so much.
Maurion R.
I like my session with the therapist she was very helpful to me and had good understanding.
Devonie K.
Ease of use on the website and my provider match was excellent.The reminders that are sent are really helpful for keeping my appointments.
Richard A M.
I believe my therapy sessions have helped me out tremendously and with that being said I have along way to go and I believe all eventually get there with the weekly sessions
ROBERT A H.
Therapist are good. Customer support and Billing practices are sub par. I highly recommend taking your bussiness elsewhere. If you use Rula Health. Be sure to cross check your billing statements with your insurance and bank statements.
Response from RulaAug 26, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.