Kelley
I really like working with my therapist
I really like working with my therapist

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health
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4,972 approved reviews, newest moderated first
Kelley
I really like working with my therapist
Ruth V.
I had been searching for a new therapist through my insurance referral system for several months without much success. Then, I decided to give Amazon Medical a try after seeing that they advertised I might be able to find a provider under my insurance. So I filled out the form and there was a great therapist who ticked off all my boxes and was in-network with my insurance. Awesome!
Katie N.
Coverage isn't very good. Psychiatrist I was seeing was very pleasant and informative but Rula's system worked against us the entire time. I was his first client through Rula and it was difficult for him to get assistance using their programs. The billing process is also extremely slow and the website Rula uses for this is vague and provides no information for the bills in question. Getting medications filled was also a hassle and the messaging system for speaking with providers outside of telehealth apts was atrocious. Will not be using Rula again.
Response from RulaAug 26, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Rob R.
I love our therapist she is so patient with my son. Treats us both with such kindness and respect and she is very gifted at what she does. She gets him to open up and share so much! Thank you so much!
Helynna B.
The information about therapists on the site is very helpful and complete. I was able to find therapist who has been extremely good at helping me understand the source of my problems and changing my behavior.
Mayra B.
I’ve had an amazing experience with Rula. I absolutely love my therapist — they’re supportive, understanding, and truly helpful. Scheduling appointments is super easy, and there’s always good availability to fit my schedule. I highly recommend Rula to anyone looking for accessible and quality mental health support.
Andrew V.
My therapist is realistic. She also understands the human condition. She allows you to give your thoughts and gives great feedback.
Ensa T.
Flexible schedule and knowledgeable providers