E.S.
Easy way to get the help I needed
Insurance information is available right at the start. Appointments are easily managed.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health · New York, New York
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Mental Health
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4,972 approved reviews, newest moderated first
E.S.
Insurance information is available right at the start. Appointments are easily managed.
Couvillon
Very easy to get care without obstacles! Would recommend to others looking for help.
Barb
Everything was fantastic! From the ease of website to choosing the right therapist for me and then getting the perfect fit. Take that first step to a giant leap of great care and an amazing new life.
Roman A.
Made it pretty easy to find my therapist and handles the insurance stuff in an easy to understand way
Kat B.
My experience was great because Dr. Chichi was very understanding, listened to everything I had to say. Gave her feedback and really was listening to my concerns of needing and wanting to figure out what is going on. I constantly feel as though I have a million tabs open in my brain and can not get any of them to close. Always on go, go, ready for the next task before finishing the other 8 I have already started. I definitely recommend this company and Dr.Chichi
Natalia B.
I sought out ruler with the highest of optimism and have pursued them as an application and therapist resource for 10 months. In that time I have been shuffled around through six practitioners. Half of whom were unprofessional enough to not even show up or connect. Their customer service is clearly through a third-party vendor in another country and although they try their best, there is no connection to professionalism within this website. Two of the LCSW’s I worked with were no-shows after first scheduled session, which was disappointing. They always claimed it was a misunderstanding within the app. Three of the dog practitioners were just completely unprofessional themselves where they disclosed way too much information or just did not have enough experience. After 10 months and so much money invested through insurance and out-of-pocket, I am ready to be done and say this is a totally ill equipped and inept application. finding real doctors with real degree is probably the best path and hoping for a quality in person LCSW in my future.
Response from RulaSep 2, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Victoria F.
I really enjoy my time and look forward to speaking with Patricia on my Wednesday therapy sessions. I feel they do a really good job with booking the appointments and billing my insurance. I feel my therapy with Patricia has really helped me through my daughter‘s passing.
Aasha J.
Works with my work schedule