Danny
Avoid At All Costs
The Rula team and provider that I was working with have been nothing short of unprofessional and difficult to work with. The customer service team passes you along from rep to rep, not reading emails, and prolonging the process for clients to receive proper care. Avoid this service at all costs. If you are forced to work with them through your GP, call your insurance and complain.
Response from RulaDec 29, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please send us an email at [email protected] and provide us with the email address and full name linked to your account and we’ll follow up with you directly.



