RulaReviews of rula.com

I could not feel better about my therapy with Wendi. She has been a gift, and has helped more than I thought was possible. She is encouraging and supportive, also very intelligent and knows much about all different methods used. I am so confident and comfortable talking to her. Rula has a great system for appointments, and messages to your therapist, and it’s easy to use.

The website was easy to navigate and gave me the ability to choose a therapist I felt comfortable and aligned with.

My therapist is everything I needed to help with my mental health problems.

Finding a provider that takes my insurance was a huge relief. Also, the fact that Rula asks for the patience preference (gender, ethnicity) for the provider is very important. I have only had one session with my provider and she is phenomenal.

You just make everything easy for me. Not one issue so far. Just keep doing what you're doing for me.

Amazing company offering amazing services that are truly helped the quality of my life.

At first it does feel different and it can be overwhelming when you see so many great therapists to choose from. The nice thing about it is that you can look through each profile and also filter it. I’ve had a positive experience with finding a family therapist. In addition to having the calls be over zoom, it makes it more convenient and comfortable to be at home during a session.

I noticed my bill after a recent session was considerably higher. I contacted customer support and was told I was charged for an “add-on” service. At no point during my session was I given the opportunity to accept or decline this additional service. Also I was not given any prior notice that the questions I was being asked were going to result in an additional fee that was not covered by my insurance. Since this is a mental health company most patients are primarily seeking support so it is predatory to “upsell” without any notice for basic services when patients are already vulnerable. The company should not be able to charge patients for additional out of pocket services that occur within my regular sessions without my consent.