Rula Reviews | Read Customer Reviews of rula.com

Rula Reviews | Read Customer Reviews of rula.com

Rula reviews

4,972 approved reviews, newest moderated first

TXK Outdoor F.
Feb 13, 2026
Be prepared for charges you are not…
Be prepared for charges you are not told about, they will just charge you. Not even an email. Also if something comes up, and you can’t make it, better be prepared to pay $100, every single time.
Response from RulaFeb 18, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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Bridget S.
Feb 13, 2026
Scheduling was quick and easy
Scheduling was quick and easy. My son really opened up and was comfortable with his counselor
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CA
Feb 12, 2026
Very helpful on my healing journey.
Very helpful on my healing journey.
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Alexander M.
Feb 12, 2026
Fantastic service
My therapist is absolutely phenomenal, Rulas services are affordable and consistent. I have, in fact, recommended it to multiple friends and family members.
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MIKE W.
Feb 12, 2026
My counselor is easy to talk to
My counselor is easy to talk to, friendly and professional. I am comfortable talking to her about the things causing me to seek help.
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Nancy S.
Feb 12, 2026
Therapist is very knowledgeable
Therapist is very knowledgeable of my concerns.
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stephanie E.
Feb 12, 2026
I loved how helpful they are
I loved how helpful they are
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Glen Z.
Feb 12, 2026
Truly awful customer service and…
Truly awful customer service and support. For as easy as it is to get connected its equally as easy to be overlooked. Rula is terrible and will charge you whatever they feel like regardless of insurance coverage.
Response from RulaFeb 12, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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