RulaReviews of rula.com

Calling Rula as my first choice was made to order as i got in right away and found a time slot favorable to my busy work schedule.

My psychiatrist has been fabulous! She is so kind, supportive and has helped me find medications that actually work. I’ve had many psychiatrist and therapist through out my journey with bipolar disorder. My current psychiatrist is the best decision I’ve ever made. Rula is great about communicating back to me if I need anything outside of my psychiatrist. I love that I can receive care from the comfort of my home. Rula also has implemented check in’s/how are you doing at every appointment and that’s helped tremendously! I highly recommend Rula!

The RULA therapists provide a short description of their specialty and approach. The patient can scroll down the list of therapists and choose one that appears to be a "good fit." The customer service at RULA is very responsive, supportive, patient, and helpful.

Great attention!

It was very great, practical, and useful. Shideh Sarmadi is one of the best.

I really like Terri Berna she offers practical suggestions and things to consider for my situation

I love her she has helped me in ways I never knew I needed.

Rula customer service agent (Crystal) continues to harass about payment after transition of insurance carrier (Kaiser) to a different group ID. My wife and I notified this customer support team multiple times that it takes 30-45 days to process changes in Group ID that involve change of primary account holder. I’ve provided the Group ID info more than 3x at this point and advised Crystal to follow up after the appropriate time (30-45) days have passed. Instead, Crystal continues to notify me my insurance is “terminated” which is incorrect and causing undue stress. This company should be promoting mental health stability, not harassing customers for payment that is between the insurance provider. While the client is responsible for payment, all payment will paid effective Mar 1, 2026, and is the responsibility of Rula to wait for the waiting period to pass rather than harass clients. I’m extremely dissatisfied with the support team (Crystal specifically), not my actual therapist to be clear. And will not be recommending this company to anyone because of their harassing and incorrect information shared with clients. Extremely disappointed with the customer support team and hope this review serves as a reminder to do better